Slingsby Anmeldelser

Hi Karen, thank you for your review and we apologise for the delay in delivery that you have experienced. We have investigated the journey of your order and delivery was attempted on 19/06 by FedEx but unfortunately was unsuccessful. Our customer service team contacted you with an update via email to advise that your items had been dispatched again for delivery within the next couple of working days. Our team also advised that if it had not been delivered in the next couple of working days to let us know. We hope you have now received your order but if not please contact us on sales@slingsby.com, 0800 294 4440.

Hi. Thank you for your feedback, we have done a thorough investigation before coming back to you. We would like to apologise for the delay in dispatch of your items ordered and for not supplying tracking details. Unfortunately, this was due to unforeseen circumstances with one of our carriers. On Monday 12th June a message was added to our website homepage detailing this issue, however this message appears to have been added just after your order was placed. We are working to resolve our current logistical carrier issue and hope to resume our normal delivery service as soon as possible. Thank you for your kind feedback regarding our staff and areas where we can make improvements, we hope to be of service again in the future.