Good Afternoon Katharine,Thanks for ordering some of our handles.It's very unusual that this happens so I looked into your order.I can see you ordered your handles on Friday 14th and we shipped them on the 17th.I checked tracking and it looks like they were rescheduled by someone at your end to be redelivered on 25th.24 Aug 2020 06:32DPD LocalYour parcel is being held in our DPD depot24 Aug 2020 02:17DPD LocalYour parcel is being held in our DPD depot22 Aug 2020 00:22DPD LocalYour parcel is being held in our DPD depot21 Aug 2020 00:38DPD LocalYour parcel is being held in our DPD depot20 Aug 2020 00:11DPD LocalYour parcel is being held in our DPD depot19 Aug 2020 09:15DPD LocalYour parcel is being held in our DPD depot19 Aug 2020 01:26DPD LocalYour parcel is at our depot18 Aug 2020 08:33DPD LocalAs requested, your parcel will now be delivered on Tue 25 August 202018 Aug 2020 08:28DPD LocalYour parcel will be with you today18 Aug 2020 06:49DPD LocalYour parcel is at our depot18 Aug 2020 00:48DPD LocalWe have your parcel, and it's on its way to our depot18 Aug 2020 00:37DPD LocalWe have your parcel, and it's on its way to our depot17 Aug 2020 16:50DPD LocalWe have your parcel and it's on its way to you17 Aug 2020 14:34Djh EngWe've received your order details, but have not yet received your parcelHopefully you'll receive them tomorrow but if you don't and you have any further problems, please do feel free to contact me on sales@thehandmadehandlecompany.co.uk or 01207 593 528.Have a great day, I'm sure you'll love them when you get them!
Thanks,
Lee
The Handmade Handle Co.