Bumboo Bewertung

Hello - Thank you for sharing your feedback with us. We're so sorry to hear you've been experiencing some issues with the way in which the paper tears. We use embossing pressure to bond each ply together, so the sheets should tear cleanly as one. It’s disappointing that this hasn’t been your experience - We’re confident that your first full box of Bumboo will meet our quality standards. Thanks again for your review, we always value and appreciate this :)

Hi Carole - It's wonderful to hear you're happy with the quality of our product! Thank you for taking the time out to share your positive review with us, your support is truly appreciated :)

Hello - We're delighted to hear that you're happy with our service! Thanks so much for sharing your positive review with us, it means a lot :)

Thank you for taking the time out to share your 5-star feedback with us, it means a lot :)

Hi Joyce - We're delighted to hear that you're happy with our service! And it's really great to know you've found it easy to manage your subscription. Thank you for taking the time out to share your positive review with us, it means a lot :)

Hi Rosa - We love that you love your Bumboo! Thanks so much for this great review, your support is truly appreciated :)

Hello - It's wonderful to hear that you're happy with both our product and service! Thanks so much this fab review, your support means the world to us :)

Hello - We're delighted to hear that you're happy with the strength of our toilet roll, and have found it easy to manage your subscription. Thank you for taking the time out to share your positive review with us, it means a lot :)

Hi Julia, Thank you for sharing your feedback with us. We're truly sorry to hear about the issues you've encountered. It appears there was a mix-up at the warehouse, and you were mistakenly sent the 100% bamboo white-wrapped toilet rolls instead of the unwhitened version. We apologise for this oversight and any inconvenience it has caused. When we last spoke, we offered to arrange a collection of the incorrect item and send you the correct one. However, we haven't yet received confirmation from you on whether you'd like us to proceed with this. We also acknowledge the VAT charge issue, which was promptly refunded. We've raised this with our finance team, and it is currently being investigated. Updates will be reflected on our website soon. Regarding the website, it seems you may have been on our UK page. To access the US site more easily, you can either scroll to the bottom of the UK page or use the direct link we provided in our recent conversation: https://www.bumboo.eco/en-us. We apologise once again for the issues you've encountered. We're always working on improving our services, and appreciate your feedback.

Hello - Its wonderful to hear you're happy with the thickness and softness of our TP. Thanks so much for this fab feedback, your support is truly appreciated :)