Hello Baby Balloon Bouquet - Delivered Inflated!

Thank you for your review. We are sorry to hear your balloons arrived deflated. For us to investigate this matter further please may we ask that images of the damaged item/s are sent to our Customer Service Team on cfonline@cardfactory.co.uk including any damaged packaging. These images will be used to highlight any packing or courier errors which can address with the relevant party.

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the product you have received. I am sorry that you were unable to add a gift card to your order. We hope to have this issue resolved soon. We hope to see you again soon.