thanks so much for your feedback. We're going to include a 'how to clean your Lotus BBQ Grill' on our product page and we'll also look at including something in each pack. Here are some points on cleaning your Lotus:
Both the grill plate and inner bowl can be placed in the dishwasher or be hand washed (remove excess fat first).
For hand washing, avoid using general scouring as harsh abrasive scourers will scratch the stainless steel bowl,a kitchen dish brush with detergent should be sufficient. If there are stubborn stains, soak overnight or use a metal polish product.
We strongly recommend cleaning it every time you cook otherwise fat and fluids will bake on and be harder to remove, also part of the heating process requires that the bowl is clean so there is reflective heat.
Hope this helps,
Kind regards, Cuckooland