European Waterways Bewertung

Dear Gilbert, Thank you very much for sending us your five star review, following your cruise aboard hotel barge Finesse. We are overjoyed to read that this trip of a lifetime exceeded your expectations! We'll be sure to pass your kind comments back to Captain Mathias, Chef Arnis, and all the Finesse crew who will be thrilled to read it. Thank you very much for the photographs, and we hope to welcome you back on board with us in the future! With kind regards,

Dear Trusted Customer, Thank you very much for your five star review, following your cruise aboard hotel barge Panache. We're so pleased you had an absolutely amazing time, and we love that you felt wined, dined, and pampered! We hope to welcome you back on board with us in the future. With kind regards,

Dear Henry, Thank you for taking the time to tell us about your experiences on board hotel barge Finesse! We are delighted to hear that the service you received was magnificent, and we'll be sure to pass your kind words on to our crew, who will be thrilled to heat it. Sending our best wishes to your wife, we do hope that she is feeling better after her fall, and we look forward to welcoming you all back on board with us in the future! With kind regards,

Dear Trusted Customer, Welcome back from your hotel barge cruise aboard Enchante! We're delighted to hear that your experience was excellent, and we'll be sure to pass your kind words on to the Captain and crew! We hope to welcome you back on board with us in the future. With kind regards,

Dear Joan, Thank you for taking the time to send us your five star review, following your cruise aboard hotel barge La Belle Epoque! Your fantastic feedback is greatly appreciated, and we'll be sure to pass it on to Captain Craig and his crew. We're sure they'll be delighted to read it, so thank you on behalf of Captain Craig and all involved in making your cruise 'nothing short of wonderful'. We sincerely hope to welcome you back on board with us in the future. With kind regards,

Dear Toni, Thank you very much for your five star review, following your cruise aboard hotel barge Rosa! We're thrilled to read your comments on your experience, and that you felt as thought it was home for the week. We'll be sure to pass your kind words on to our crew, and especially to Chef Mike, who we're sure will be delighted to read it. We do hope to welcome you back on board with us in the future! With kind regards,

Dear Trusted Customer, Thank you so much for your 5 star review, following your cruise aboard Renaissance. We are delighted that you will be sailing again with us. We are sorry to hear that the food was not all to your taste. Your feedback has been passed to chef Hugo who has modified some of his dinner menus. As you noted, Hugo did feature in a highly-rated TV cooking show, winning the first round with high praise from the celebrity chef host, before being eliminated later in the series. Dinner entrées for the week of your cruise included Supreme of guinea fowl with home made gnocchi and mushroom sauce, monkfish on a bed of leek fondue and beef tournedos with truffle purée. Thank you very much for your kind words on Captain Hadrien and his crew. We'll be sure to pass your feedback on to them, and we're sure they'll be very pleased to hear it! We look forward to seeing you on board again in the future. With kind regards,

Dear Mr Chong, Thank you very much for taking the time to provide your feedback, following your cruise aboard hotel barge Renaissance. We are pleased that your overall experience was good, appreciating the crew and the quality of the barge. We're very sorry to hear though that you did not feel at ease with some of the other passengers on board. This is a rare occurrence; usually guests arrive as like-minded travellers and leave as great friends. Your feedback regarding Wi-Fi is much appreciated. The barges do operate in rural locations with patchy network cover but we are in the process of rolling out Starlink satellite internet throughout our barges, which should improve things. We do hope to welcome you back on board with us in the future, for a charter cruise. With kind regards,

Dear Trusted Customer, Thank you for your review, following your cruise aboard Renaissance. We're thrilled to read your comments on the Captain and Tour Guide, and we'll be sure to pass your feedback on to them. We're very sorry to hear your thoughts on one of our hosts, we'll be sure to pass this on to the relevant team for review. With kind regards,