European Waterways Bewertung

Dear Trusted Customer, Thank you so much for taking the time to send us such a fantastic review! We are absolutely thrilled to hear that your cruise aboard the Spirit of Scotland not only met your expectations, but far exceeded them. It’s heartening to know that our crew played such a vital role in creating an amazing experience for you. We’re glad you found the barge comfortable and enjoyed spending time on the upper deck, especially during that memorable moment at Urquhart Castle on Loch Ness! It sounds like a truly unforgettable experience. We’re also delighted that you appreciated the culinary delights prepared in our galley. It's wonderful to hear that the excursions were well-coordinated and that you found a great balance between sightseeing and downtime. We aim to create a friendly atmosphere, and it’s heart-warming to know you formed genuine friendships with your fellow passengers—what a lovely bonus to your journey! Thank you once again for your kind words, especially for emphasizing our exceptional staff and crew aboard the Spirit of Scotland. We hope to welcome you back for another unforgettable experience in the future! With kind regards,

Dear Melinda, Thank you very much for your five star review, following your cruise aboard the Scottish Highlander. It was a pleasure to have welcomed you aboard for your second cruise with us, and we're delighted to hear it was a perfect experience! We will of course pass your kind words on to the crew, who will be thrilled to read it. And thank you for the photograph, we look forward to sharing it! With kind regards,

Dear Trusted Customer, Thank you very much for taking the time to provide your feedback, following your cruise aboard our hotel barge Renaissance. We are pleased that you found the cruise excellent with outstanding crew and amazing visits. We are sorry however to hear that your experience was negatively impacted by the limited mobility of some of your fellow passengers. We do make clear in our booking materials that our cruises are not suitable for guests with significant mobility problems and, as a consequence, the issue that you describe is a rare occurrence. We do hope to welcome you back on board with us in the future, perhaps with a group of friends to charter a whole barge. With kind regards,

Dear Suzanne, Thank you so much for taking the time to write such a detailed review of your cruise aboard La Belle Epoque! It was a pleasure to have hosted yourself and your family on board, and we're absolutely thrilled your cruise exceeded everyone's expectations! It's a delight to read your feedback on your experiences, and particularly our crew, especially Captain Craig and Chef Jan. We will of course pass your kind words on to the crew, who will be very happy to receive it! Once again, we are so sorry to hear about your family member's fall. We're so glad Captain Craig was able to provide the highest standard of care and attention, and we wish him a very speedy recovery. We do hope to welcome you all back on board with us in the future! With kind regards,

Dear Yvonne, Thank you for providing your five star review, following your cruise aboard hotel barge Anjodi! We're thankful for your recommendations, and hope to welcome you back on board with us in the future! With kind regards,

Dear Myranwy, Thank you so much for your five star review, following your cruise aboard La Bella Vita. We're so thrilled to read about your experiences that were well beyond your expectations! We'll be sure to pass your thoughts back on to the Captain and crew, who we're sure will be delighted to receive them. We do hope to welcome you back on board in the future! With kind regards.

Dear Maryann, Thank you very much for your five star review following your cruise aboard hotel barge La Bella Vita! We're so sorry to hear about your son-in-law, and daughter - but we're thrilled to hear that our crew, especially Ilara, were able to provide you and your family with support during those difficult times. Thank you again for your review, and we hope to have the opportunity to welcome you onboard again in the future! With kind regards,

Dear Ursula, Thank you very much for your five star review, following your cruise aboard hotel barge Renaissance. We're so glad the experience exceeded your expectations! With kind regards,