Le Boat Bewertung

Good Morning Richard, Thank you for taking the time to provide us with a review of your boating holiday on the River Shannon. Apologies for the delay in response, however I wanted to touch base with our teams to look into the details of the booking to see how the mistake might have been made. According to our sales team, we did confirm that you did in fact pay for the standard airport transfer rather than the private one. We apologize if there was any confusion in the description of the additional charge when you made the booking. We do aim to provide clarity in the booking details, but we are sorry if you felt this was not clearly explained. If you would like further information, please email customerservice@leboat.com. We are happy to hear that you received excellent service from the reception staff in both bases and that over all you enjoyed your trip on the Shannon. We are glad to hear you would like to come back and cruise again the near future! We look forward to welcoming you on board again soon. Best Wishes, Le Boat Team

Good Day Patricia, We really appreciate you taking the time to write a five-star review of your boating vacation in the Burgundy: Nivernais & Loire region. We also appreciate your feedback about the training needing to be a bit longer and the burner on the stove being out, we will pass this along to our team in Tannay. We are happy that these things did not detract from your over all experience and that you were able to feel more comfortable driving the boat as you went along. We are also pleased to hear that the scenery from Tannay to Migennes beautiful and we will aim to work on enhancing our photo selection of this region in our brochure and website for the future! We look forward to welcoming you on board again one day soon! Best Wishes, Le Boat Team

Good Day Markus, Thank you for taking the time to provide us with a five-star review of your boating vacation on The River Lot. We are very pleased to hear that the base team in Douelle were able to provide you with excellent service from start to finish! We would expect nothing less and we love to hear when our teams can take a great vacation and turn it into an excellent one! We will be sure to share this with them to let them know they did a great job! We look forward to welcoming you on board again soon! Best Wishes, Le Boat Team

Good Morning, Thank you for taking the time to provide us with a five-star review of your boating vacation on the Rideau Canal. We are pleased to here that the trip was a great enough experience that the rainy weather did not detract from your vacation. We are also glad to hear that you received nothing short of friendly service and helpful instructions from our base team in Smiths Falls. We look forward to welcoming you back on board in the future! Best Wishes, Le Boat Team

Good day Katherine, We want to thank you for taking the time to provide us with a review and feedback about your boating vacation on the Canal du Midi. We are sorry to hear that your experience on board the Vision 4 was not what you had expected and that their were disturbances with the pumps and issues with the condition of the boat. It is unfortunate to hear that you felt the training did not provide you with a full explanation of how to properly operate the boat and that our staff were not able to resolve the mechanical issues with the boat upon request. We will make sure to pass this feedback directly to our teams in Castelnaudary and Port Cassafieres, but if you haven't already done so, I would suggest you email our Customer Service team directly at customerservice@leboat.com to let them know about the mechanical issues that were not fixed. We know that all these detail can add up and negatively impact your vacation, so we appreciate the feedback so we can address this for the future. We hope we can welcome you on board again soon. Best Wishes, Le Boat Team

Good Morning, Thank you for your five-star review of your boating vacation in the Burgundy: Nivernais & Loire region. We thank you for taking the time to tell us about your experience with Le Boat and to let us know that the base staff in Migennes went above and beyond to help with your transport to the train station from the base. We do pride ourselves in delivering excellent customer service, so we are glad to hear you received just that from the base team. We look forward to welcoming you on board again in the near future! Best Wishes, Le Boat Team

Good Afternoon Mary Jane, Thank you for your review of your boating holiday on the Rideau Canal. We appreciate your feedback on your trip that you had a good trip in spite of any delays or difficulties. We can see that you were refunded for the early check-in in order to compensate for your later check-out. In terms of the concerns about the amenities, we are sorry that you experienced issues with the way the boat was prepared and we do hope you were able to take theses concerns directly to the base staff. If you have not already done so, please feel free to contact our Customer service team by email at customerservice@leboat.com. Best Wishes, Le Boat Team

Good Afternoon, Thank you for your review of your boating vacation in the Burgundy: Franche-Comte. We are glad to hear you enjoyed your over all trip and that the team at the St Jean de Losne base was able to provide you with everything you needed and that you found their guide books very helpful. We thank you for your feedback about the top deck seating on the boat and we will pass a long this feedback to our teams. We hope to welcome you on board again soon! Best Wishes, Le Boat Team

Good Afternoon, Thank you for your review of your boating vacation on the Caledonian Canal. We appreciate you taking the time to share your experience with our staff and we are very glad to hear that you received top-notch customer service from the team in Laggan. We would expect nothing less. We hope to welcome you on board again in the near future! Best Wishes, Le Boat Team

Good Afternoon Connie, Thank you for your five-star review of your boating vacation on the Rideau Canal. We appreciate your positive and constructive feedback and, we will make sure to send this feedback to our base team in Smiths Falls, to let them know what they are doing well and how they can even improve in the future. We hope to welcome you on board again soon! Best Wishes, Le Boat Team