Panoramic Villas Bewertung

Hello Ulla, We have spoken to the owner regarding your feedback and she has informed us that she contacted you on October 30 to offer a complementary stay at the apartment to the value of £300 as a gesture of goodwill. I believe this was declined. Having liaised with the property manager and the maintenance person who came out to fix the issues you experienced we feel that everything possible was done to make you comfortable during your stay. Further work was carried out after your departure as (understandably) you did not want any further disruption whilst on holiday. It is unfortunate that there was a leak, but there was hot water in the apartment, the boiler was just a little noisy which is why you did not want this switched on. Once again, we are sorry for the disruption to your holiday, but the problems have now been resolved and the owner does not feel that monetary compensation is due in this case.

Thanks David. We are delighted that you had a great holiday and we hope you will book with us again in the future.

Thank you for your feedback. We are delighted that you enjoyed your stay and that you would recommend us. We look forward to helping you book another holiday soon.

Thank you for your kind feedback Gary. We are delighted that you have had another great stay in Apartment SP086! We look forward to welcoming you back soon.

Thank you Sara. We are delighted that you and your family had such a fantastic holiday and we look forward to having you stay again in the future.