Hello Carole. Thank you for your feedback. I'm sorry to hear that you were not 100% happy with your stay in Villa SP005. We have never had feedback that the property is not family-friendly before as the property is all on one level, with few steps and a child safety fence around the pool. We will most certainly look into the issues with the slide.
WiFi in that area does not have the same speeds as you would find in the UK so you will find that download/upload is slower than you have at home, particualrly if a lot of devices are being used at the same time.
The directions the owner provides have been used by guests for years and we have not had reports of people getting lost using them.
I hope that despite these minor issues, you enjoyed your stay and that you would use our services again in the future.
