Hello,
Thank you for taking time to share your feedback with us. We appreciate your time and selecting us for your charter vacation.
Thank you for your compliments on our Vacation Planning team, boats and marina facilities. We regret we have missed the mark with you at the base level during your vacation. On behalf of the entire Sunsail team, please accept our apologies that we did not meet your expectations, or ours.
I have shared your comments with our Customer Care team for a deeper look at your concerns and experience with our base organization. Your feedback is very valuable to us - thank you!
With kind regards,
Sunsail USA