Good process service, but the coffee is very bitter with a poor aftertaste.
Vincent
Urban Brew UK
1 month ago
Thanks for taking the time to leave this feedback! Taste is a very subjective and personal thing but for the best extraction, please ensure that you are using the short shot. I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince
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Ken Trimble
1 month ago
Kaufdatum: 20/07/2024
Das sagte Ken Trimble über Urban Brew UK:
Arrived promptly, thought it seemed a bit overpackaged. Enjoyed the coffee but found the chocolate over-sweetened.
Vincent
Urban Brew UK
1 month ago
Thank you so much for the positive feedback! We appreciate these kind of feedback as this helps us better improve. Cheers Ken! ❤☕--Vince
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Malc Berwick
Worcestershire
2 months ago
Kaufdatum: 12/07/2024
Das sagte Malc Berwick über Urban Brew UK:
Great service . Product well packed . Arrived as expected with regular updates . The intense#10 good tasting coffee and the chocolate excellent although a touch sweet . All in all no complaints .
Vincent
Urban Brew UK
1 month ago
Hi Malc, So glad to hear that you're enjoying your Urban Brew experience with us. Thanks so much for taking the time leaving this lovely review. We hope you keep enjoying. Cheers! 😊☕ - Vince
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David Rozier
2 months ago
Kaufdatum: 11/07/2024
Das sagte David Rozier über Urban Brew UK:
Great service and product
Vincent
Urban Brew UK
2 months ago
Thanks so much for this review. We're so glad our pods and service are making you happy! I hope you keep enjoying your coffee from us. Cheers David! 😊☕ --Vince
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Vertrauenswürdiger Kunde
2 months ago
Kaufdatum: 11/07/2024
Ordered some pods and they were despatched super quickly, unfortunately I'd not realised, in my excitement, that they would not fit my machine as I use Vertuo pods. Emailed, the pods were en route, g
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Vincent
Urban Brew UK
2 months ago
So glad to hear that you're enjoying your Urban Brew experience! Thank you so much for taking the time to share this lovely review with us. Cheers! 😊❤☕ - Vince
Produktbewertungen
Great idea, great service
Vincent
Urban Brew UK
2 months ago
Thanks so much for the review! We're super stoked to hear that you're loving the idea and our services too! 😊☕ - Vince
Great idea, great service
Vincent
Urban Brew UK
2 months ago
Thank you again for your lovely review! We hope you and your friend enjoy the coffee! ❤☕ - Vince
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Aaron
UK
2 months ago
Kaufdatum: 10/07/2024
Das sagte Aaron über Urban Brew UK:
Delivered within 48 hours. We ordered a box of each intensity to try Urban brew pods. The 10 intensity pod was our favourite, it's smoother, cuts through milk well for a flat white and is perfect for
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Vincent
Urban Brew UK
2 months ago
Hi Aaron, Thank you so much for taking the time to share this lovely review! I’m super happy that you enjoyed our coffee, and you found the intensity for you! Keep enjoying! 😊☕ --Vince
Produktbewertungen
The 10 intensity pod was our favourite, it's smoother, cuts through milk well for a flat white and is perfect for an espresso too.
Vincent
Urban Brew UK
2 months ago
Thank you so much for this lovely review! I’m super happy that you enjoyed our coffee! 😊☕ --Vince
We found the 14 intensity pods to be too strong for us and didn't taste as smooth as the 10.
Vincent
Urban Brew UK
2 months ago
Thank you so much for sharing this honest review with us! Kindly reach out to us via email if there is absolutely anything else we can do to make you happy. We want to make sure that you are looked after with this. ❤☕ --Vince
We found the 12 intensity pods to be too strong for us and didn't taste as smooth as the 10.
Vincent
Urban Brew UK
2 months ago
Thank you so much for sharing this honest review with us! Kindly reach out to us via email if there is absolutely anything else we can do to make you happy. We want to make sure that you are looked after with this. ❤☕ --Vince
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Rob Abell
2 months ago
Kaufdatum: 08/07/2024
Das sagte Rob Abell über Urban Brew UK:
Efficient and easy ordering service, delivered in plenty of time, no concerns or criticisms... :)
Vincent
Urban Brew UK
2 months ago
Thank you for your lovely feedback! So glad to hear that you're enjoying your Urban Brew experience with us. Cheers! 😁❤☕ - Vince
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Vertrauenswürdiger Kunde
2 months ago
Kaufdatum: 03/07/2024
Prompt delivery of a really excellent coffee with updates to tell me what was going on.
Vincent
Urban Brew UK
2 months ago
Thank you so much for the positive feedback! We hope you keep enjoying! 😊☕ - Vince
Produktbewertungen
Really excellent tasting coffee
Vincent
Urban Brew UK
2 months ago
Thank you for your lovely feedback We hope you enjoyed them.😊☕ - Vince
Really excellent tasting coffee, recommended
Vincent
Urban Brew UK
2 months ago
Thank you so much for this positive review. Keep enjoying! ❤☕ - Vince
Excellent coffee recommended
Vincent
Urban Brew UK
2 months ago
So happy to hear you love our coffee! Thank you so much for taking the time to share this with us. I hope you keep enjoying your coffee from us. Cheers! 😊❤☕ - Vince
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Barry Allen
2 months ago
Kaufdatum: 02/07/2024
Das sagte Barry Allen über Urban Brew UK:
Package arrived quickly
Vincent
Urban Brew UK
2 months ago
Thank you so much for reaching out to us. Unfortunately our pods are only compatible with the Nespresso Original line systems. I will reach out to you via email.💔💔 - Vince
Produktbewertungen
Advertising said that pots were compatible with Nespresso machines, but they don’t fit my Vertuo. Clearly I misunderstood!
Vincent
Urban Brew UK
2 months ago
Unfortunately we don't make pods for the Nespresso Vertuo machine. The pods for the Vertuo machine have a different larger design to the Classic/Original line pods and are also barcoded so no third party pod producer can make pods for the Vertuo system. Only Nespresso can make Vertuo pods.
I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince
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David O'Connor
3 months ago
Kaufdatum: 10/05/2024
Das sagte David O'Connor über Urban Brew UK:
The pods won't work in my machine. When I insert the Urban pods and attempt to close the lid, no matter how much force I put on it to close, there is so much resistance that I am afraid that it will d
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Vincent
Urban Brew UK
3 months ago
Thank you so much for this feedback and so sorry to hear of this experience. I will be passing this feedback onto the team to discuss as well. We appreciate the good and the not so good feedback as this helps us better grow. I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince
DC
David O'Connor
3 months ago
3 weeks gone and still no reply from Urban Brew about coffee pods that don't work. I'd probably avoid this company and go with someone more reputable
Vincent
Urban Brew UK
3 months ago
Hi David,
We apologize for the delay in response. I have jumped in and checked this, it looks like your email has been responded already and we've processed a full refund for this order. Thank you so much for giving us a try. If there is absolutely anything else we can help you with or if you have any questions, please just let us know. ❤☕
Produktbewertungen
Coffee pods don't work. Feel like they will break machine. For comparison EVERY other brand of pod I buy works fine; Starbucks, LOR, Costa, heck even the Aldi and Lidl ones work but the urban ones won
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Camille
Urban Brew UK
2 months ago
Thank you so much for this feedback and so sorry to hear of this experience. I will be passing this feedback onto the team to discuss as well. We appreciate the good and the not so good feedback as this helps us better grow. I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince
They don't work in my machine.. No response from Urban brew despite letting them know and that they would reply to me.
Camille
Urban Brew UK
2 months ago
Thank you so much for this feedback and so sorry to hear of this experience. I will be passing this feedback onto the team to discuss as well. We appreciate the good and the not so good feedback as this helps us better grow. I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince
They don't work. No response from urban brew
Camille
Urban Brew UK
2 months ago
Thank you so much for this feedback and so sorry to hear of this experience. I will be passing this feedback onto the team to discuss as well. We appreciate the good and the not so good feedback as this helps us better grow. I will reach out to you via email and do all that we can to make sure that you are happy! - 😊☕ - Vince
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