Charles Tyrwhitt Bewertung

Thank you for your feedback and of course, this is extremely disappointing to hear. We expect the greatest care to be taken by our shipping partners and it's just as frustrating for us as it is for you that this was not the case here. Should anything such as this happen, please let us know immediately. We are here to help and will ensure a replacement is sent ASAP. We've refunded your shipping costs and a replacement shirt is on its way to you already.

Thank you for your feedback on your latest purchase with us. We apologise for any confusion over when the items will arrive. We provide customers with their expected delivery date when ordering, and this is also included on the confirmation email. In the case of an item being temporarily out of stock, we'll also provide this information to you. A further email is sent as and when each part of your order is shipped, including an arrival date as well. Thank you for your patience and we hope you are enjoying your newest shirts from us.