Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Headout Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για https://www.feefo.com/reviews/headout | Feefo

Εμφάνιση όλων των 2,527 κριτικών

Jonathan

7 years ago

Ημερομηνία αγοράς: 24/06/2017

Τι είπε ο Jonathan για Headout:

Had a very long wait and line 1-2 hours for a skip the line ticket. I already have feedback to you back then and nobody did anything.

Viraaj

Headout

7 years ago

Dear Jonathan,

We are sorry to hear that you had to wait for such a long time despite having Skip the line tickets. We sincerely apologise for the delay. The longest we have heard from any other customer has been 30-40 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. We have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long.

We are also trying to reduce the number of tickets selling each day so that the waiting time is also reduces from 45 to 15 minutes.

Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Αξιόπιστος πελάτης

7 years ago

Ημερομηνία αγοράς: 31/07/2017

Your advertisement for no line is misleading. We showed up at our scheduled time and still had to wait in line for 45 mins. Our tickets were not stamped with a time either.

Viraaj

Headout

7 years ago

Hi,

We are sorry to hear that you had to wait for almost 45 minutes despite having Skip the line tickets. We sincerely apologise for the delay. The longest we have heard from any other customer has been 30-40 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. I have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long.

We are also trying to reduce the number of tickets selling each day so that the waiting time is also reduces from 45 to 15 minutes.

Thanks a lot for your review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best.

Viraaj Arora

Head of Customer Success

Κριτικές προϊόντων

Angela

7 years ago

Ημερομηνία αγοράς: 06/06/2017

Τι είπε ο Angela για Headout:

Excellent. Everything worked out very well. Immediate entrance to Burj Khalifa, our visit was on time and there was no rush to complete our tour,

Κριτικές προϊόντων

Emmanuel

7 years ago

Ημερομηνία αγοράς: 31/07/2017

Τι είπε ο Emmanuel για Headout:

Easy to order online

Κριτικές προϊόντων

It's called "skip the line" but we ended up waiting in line for over an hour.

Customer Success

Headout

6 years ago

Hi,

We sincerely apologise for the delay in getting in with your skip the line tickets. The longest we have heard from any other customer has been 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. I have already raised the issue with the Catacombs management and they have assured us that other than regular security checks there is no reason why you had to wait so long.Thanks a lot for your detailed review and bringing this to our attention. Once again please accept our sincere apologies for the inconvenience caused to you.

All the very best

Viraaj Arora

Head of Customer Success

Αξιόπιστος πελάτης

7 years ago

Ημερομηνία αγοράς: 22/08/2017

Really easy! I don't know if the giant email attachment was necessary, I would narrow down the steps

Κριτικές προϊόντων

Sameer

Mumbai

7 years ago

Ημερομηνία αγοράς: 01/06/2017

Τι είπε ο Sameer για Headout:

Awesome arrangements.

Κριτικές προϊόντων

Kevin

7 years ago

Ημερομηνία αγοράς: 11/08/2017

Τι είπε ο Kevin για Headout:

If we hadn't use Headout, we would have waited in line for 2-3 hours!!!

Viraaj

Headout

7 years ago

Hi Kevin,

We are glad that we could help you save time on your visit to Catacombs. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Κριτικές προϊόντων

Αξιόπιστος πελάτης

7 years ago

Ημερομηνία αγοράς: 23/08/2017

Amazing! So quick!

Taylor

7 years ago

Ημερομηνία αγοράς: 07/07/2017

Τι είπε ο Taylor για Headout:

It was fast and easy. I appreciated the special experience that our Headout purchase enabled us to have versus without.

Viraaj

Headout

7 years ago

Hi Taylor,

We are glad that we could help you save time on your visit to Catacombs. Headout is all about making travel more fun and spontaneous. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.

All the very best.

Viraaj Arora

Head of Customer Success

Κριτικές προϊόντων

Avinash

Dubai

7 years ago

Ημερομηνία αγοράς: 17/05/2017

Τι είπε ο Avinash για Headout:

fantastic....fast...simple...reliable

Κριτικές προϊόντων

Δεν έχετε λάβει πρόσκληση αξιολόγησης;

Πληροφορίες για την εταιρεία Headout

One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.

Διαβάστε τα όλα

+13478970010

2nd Floor, Sona Towers, Hosur Main Road, Above Soho St., Bengaluru, Karnataka, 560029, India

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

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Skip the Line Catacombs Tickets with AudioguideNot what was advertised onlineΠερισσότερες κριτικές για αυτό το προϊόν (245)Δείτε τον ιστότοπο του προϊόντος

Burj Khalifa - At the Top (Level 124 & 125)Wonderful and exciting experience.Περισσότερες κριτικές για αυτό το προϊόν (132)Δείτε τον ιστότοπο του προϊόντος

Skip the Line Catacombs Tickets with AudioguideIt's called "skip the line" but we ended up waiting in line for over an hour.Περισσότερες κριτικές για αυτό το προϊόν (245)Δείτε τον ιστότοπο του προϊόντος

Miss Saigongreat show, but was put all the way in the back when there were 1000 open seatsΠερισσότερες κριτικές για αυτό το προϊόν (5)Δείτε τον ιστότοπο του προϊόντος

Burj Khalifa - At the Top (Level 124 & 125)Had a great experience. Will visit again for sure.Περισσότερες κριτικές για αυτό το προϊόν (132)Δείτε τον ιστότοπο του προϊόντος

Skip the Line Catacombs Tickets with AudioguideGreat service for skipping the linesΠερισσότερες κριτικές για αυτό το προϊόν (245)Δείτε τον ιστότοπο του προϊόντος

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;