Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Headout Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για https://www.feefo.com/reviews/headout | Feefo

CH

Cheryl

6 years ago

Ημερομηνία αγοράς: 04/03/2018

Τι είπε ο Cheryl για Headout:

Had a bit of a problem finding the newstand to get our vouchers redeemed for tickets but once we had them, getting into the Louvre was a breeze and we spent several hours exploring this amazing place

Κριτικές προϊόντων

0

YO

YoungWook

6 years ago

Ημερομηνία αγοράς: 26/02/2018

Τι είπε ο YoungWook για Headout:

Very professional and thoughtful.

Κριτικές προϊόντων

0

Αξιόπιστος πελάτης

6 years ago

Ημερομηνία αγοράς: 22/03/2018

Eiffel tower was on strike, which is not Headout's fault. They also immediately refunded some of the money (I bought a combo Eiffel Tower and Louvre ticket) though it seemed low for the price of getti

...

Διαβάστε τα όλα

Customer Successs

Headout

6 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Customer Successs

Headout

6 years ago

Hey again,

We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.

Hakuna Matata,

Team Headout

Κριτικές προϊόντων

Eiffel tower was on strike, which is not Headout's fault. They also immediately refunded some of the money (I bought a combo Eiffel Tower and Louvre ticket) though it seemed low for the price of getti

...

Διαβάστε τα όλα

Customer Successs

Headout

6 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Customer Successs

Headout

6 years ago

Hey again,

We're very sorry about the strike and shall work on ensuring that the same does not happen to you or to any other customer for that matter. I'm glad you found the initiation of the refund to have been a smooth process. We're here for you and we're hoping to see you with us again in the near future.

Hakuna Matata,

Team Headout

0

LE

Lee

6 years ago

Ημερομηνία αγοράς: 27/02/2018

Τι είπε ο Lee για Headout:

Quick and easy process. Friendly customer service and great interaction at ticket pick up.

Customer Successs

Headout

6 years ago

Hi Lee,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

0

Αξιόπιστος πελάτης

6 years ago

Ημερομηνία αγοράς: 23/03/2018

Ordered online, picked up tickets as expected; enjoyed the theatre--would definitely purchase again if traveling in London.

Customer Successs

Headout

6 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Κριτικές προϊόντων

Great show, purchase was smooth; overall fine experience.

Customer Successs

Headout

6 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

0

Αξιόπιστος πελάτης

6 years ago

Ημερομηνία αγοράς: 31/03/2018

The ticket was cheap and the delivery service was pretty good. There were both text and email notification when the host arrived.

Customer Successs

Headout

6 years ago

Hi there,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Κριτικές προϊόντων

0

AR

Ariel

6 years ago

Ημερομηνία αγοράς: 31/03/2018

Τι είπε ο Ariel για Headout:

Charge less money on added fees.

Customer Successs

Headout

6 years ago

Hi Ariel,

The added fees are convenience charges among other necessary fees . Booking a hassle free experience comes at a small cost. But thank you for the feedback. Rest assured, we're trying very hard to deliver great experiences and shall surely cut out unnecessary expenditure for our guests as well.

Hope to see you soon,

Team Headout

Κριτικές προϊόντων

0

Αξιόπιστος πελάτης

6 years ago

Ημερομηνία αγοράς: 02/04/2018

Yes will recommend Headout to friends

Κριτικές προϊόντων

0

MI

Miss

6 years ago

Ημερομηνία αγοράς: 02/04/2018

Τι είπε ο Miss για Headout:

Bought Paris Catacombs tickets online and in advance. Good price and saved a massive queue to buy at the door on the day! Very happy with the service.

Κριτικές προϊόντων

0

SC

Scott

Amsterdam

6 years ago

Ημερομηνία αγοράς: 27/03/2018

Τι είπε ο Scott για Headout:

Their service was literally horrendous. Booked Eiffel Tower tickets for my daughters who flew 24hrs from Australia to climb the Tower. When we arrived the booking had been cancelled without any notifi

...

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Customer Successs

Headout

6 years ago

Hey Scott,

We're so sorry about this. With great volumes in bookings, comes great responsibility. Which is why we couldn't resolve this on time due to such unforeseen circumstances. No excuses though. What happened is inexcusable and we would like to make it up to you someday.

Your refund has been initiated and shall reach you very soon, as promised.

We're so sorry.

Hoping you'd give us a chance to make this right,

Team Headout

Κριτικές προϊόντων

Their service was literally horrendous. Booked Eiffel Tower tickets for my daughters who flew 24hrs from Australia to climb the Tower. When we arrived the booking had been cancelled without any notifi

...

Διαβάστε τα όλα

Customer Successs

Headout

6 years ago

Hey Scott,

We're so sorry about this. With great volumes in bookings, comes great responsibility. Which is why we couldn't resolve this on time due to such unforeseen circumstances. No excuses though. What happened is inexcusable and we would like to make it up to you someday.

Your refund has been initiated and shall reach you very soon, as promised. We're so sorry.

Hoping you'd give us a chance to make this right,

Team Headout

0

Headout Κριτικές

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Wicked - Center OrchestraJust you guys are professionals!Περισσότερες κριτικές για αυτό το προϊόν (40)Δείτε τον ιστότοπο του προϊόντος

The Book Of Mormon - Front StallGreat show, purchase was smooth; overall fine experience.Περισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντος

The Band's Visit - Rear MezzanineGood price & better seats than I imagined!Περισσότερες κριτικές για αυτό το προϊόν (8)Δείτε τον ιστότοπο του προϊόντος

***** Boots - Center OrchestraThe performance was world class. No regrets on seating or the actual playΠερισσότερες κριτικές για αυτό το προϊόν (16)Δείτε τον ιστότοπο του προϊόντος

Burj Khalifa: At the Top (Level 124 & 125) - General AdmissionGood experience at the topΠερισσότερες κριτικές για αυτό το προϊόν (132)Δείτε τον ιστότοπο του προϊόντος

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;