Hello
Thank you for your feedback we truly appreciate your support for our small family business.
We are really shocked that LRC1 has not worked out for you, in the automotive and furniture industries its regarded as the best leather cleaner in the world, its used in many designer fashion houses and leading high street stores like Harrods and Rolex stores.
We want to help you get your item cleaned if LRC1 has not worked for you it could be that you don't have dirt and it could be wear that looks like dirt, it is easy to mistake wear for dirt in a lot of cases, we see a lot of people doing this its an easy thing to do it can even fool us sometimes even with specialist equipment we use to view leather.
We want to help resolve this for you so you can see the true power of LRC1 please send in pictures to help@leatherrepaircompany.com for us too look at and we can get a plan together that will work for you to resolve this issue, so that you are then happy with the cleaner, we will need to know how you cleaned the item, did you use a brush, cloth or something else? please tell us on email the method and how you used the product.
We are looking forward to your email to get this resolved
Thank you once again
Team LRC
