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Leisure Guard Travel Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.7
/5
Προϊόν
4.9
/5

5

4

3

2

1

1,444

424

25

15

23

1,931

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 4,619 κριτικών
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 01/06/2024
Good service with the minimum of fuss
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Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Thank you for your feedback. We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team
0
Κοινοποίηση
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 01/06/2024
So easy to get the hoiilday insurance when we purchase it
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Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Thank you for your feedback. We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team
0
Κοινοποίηση
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 30/05/2024
Information and service all worked well
Merchant Logo
Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Thank you for your feedback. We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team
0
Κοινοποίηση
MP
Miss alistair pickles
Manchester
3 months ago
Ημερομηνία αγοράς: 02/06/2024
Τι είπε ο Miss alistair pickles για Leisure Guard Travel:
Problems with online form filling inadequate help when trying to sort out. By the way I am a mr not a miss . Keep the money I can't be bothered sorting it out
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Matt
Leisure Guard Travel
3 months ago
hank you for your feedback. I apologise for any inconvenience when filling out the online form. Would you be able to elaborate on what you mean by problems with the form and inadequate help please? I could not find any record of contact to us about this and i am keen to address any underlying issues that may have affected you or any other customers. I appreciate that you have also mentioned that the incorrect title was used on your application and that you do not want to fix this, but it is a requirement on our side to rectify any errors identified to us that may have an impact, however slight, on any future aspect of your policy, including at claim stage. I will therefore arrange for one of our advisors to contact you to resolve this. Regards Leisure Guard team
MP
Miss alistair pickles
3 months ago
Ok I wait to hear from one of your advisors
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Matt
Leisure Guard Travel
3 months ago
Further to the above, i am now informed that one of our advisors has contacted you to discuss further. Can i confirm that the issue has now been resolved and if so, if you would consider updating the review? Regards Leisure Guard team
MP
Miss alistair pickles
3 months ago
After they contacted me it turned out things could be sorted out over the phone so all is good
0
Κοινοποίηση
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 31/05/2024
Excellent
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Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Thank you for your feedback. We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team
0
Κοινοποίηση
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 03/06/2024
Good price for older person with medical conditions . Good customer service .
Merchant Logo
Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Thank you for your feedback. We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team
0
Κοινοποίηση
MC
Mr Steve Carter
Swindon
3 months ago
Ημερομηνία αγοράς: 31/05/2024
Τι είπε ο Mr Steve Carter για Leisure Guard Travel:
The policy had a 5 star Defacto rating, had everything that I needed by way of cover and was very competitively priced, so was an easy decision to make.
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Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Thank you for your feedback. We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team
0
Κοινοποίηση
SI
Simon
Manchester
3 months ago
Ημερομηνία αγοράς: 03/06/2024
Τι είπε ο Simon για Leisure Guard Travel:
Simple, efficient and very clear. The process was easy to follow and the result is the best and best value for money we were able to access.
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Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Thank you for your feedback. We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team
0
Κοινοποίηση
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 31/05/2024
Quick and straightforward transaction at a very competitive price. The advisor gets a 5 out of 5 for information provided and the way I was dealt with.
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Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Thank you for your feedback. We are pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. We will provide your kind comments back to the agent you spoke with. If you need to contact us at any point, our details are in your policy documentation. Regards Leisure Guard Team
0
Κοινοποίηση
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 03/06/2024
Nobody phoned back 3 times and no choice but to pay the amendment fee for a flight change to the day before.
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Matt
Leisure Guard Travel
3 months ago
Thank you for your feedback. I can see notes on your file from 3rd June when you spoke to us to change the cover dates to match the new flight schedule but i cant see any contact prior to that requesting a call back. Can you confirm when the call back request was made so that i can look into this in more detail please? Regards Leisure Guard team
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Leisure Guard Travel Insurance
Leisure Guard Travel
3 months ago
Good Morning Just following up on this around when you phoned in regarding a call back as we cannot see any contact having been made bar the 3rd June. Kind ******* Leisure Guard Team
0
Κοινοποίηση
Πληροφορίες για την εταιρεία Leisure Guard Travel
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Διαβάστε τα όλα
3rd Floor Office, 207 Regent Street, London, W1B 3HH, United Kingdom
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Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Leisure Guard Travel
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