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Mazda Insurance & Accident Aftercare Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.3
/5

5

4

3

2

1

43

9

8

3

3

66

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 773 κριτικών
TA
Tadeusz
1 year ago
Ημερομηνία αγοράς: 08/02/2023
Τι είπε ο Tadeusz για Mazda Insurance & Accident Aftercare:
Poor organization in claim settlement. Cases from the perpetrator's insurance settled. The courtesy car delivered to the house was great. But I had to ask myself to pick up the car for repair. I d
...
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MI
Michael
Bolton
1 year ago
Ημερομηνία αγοράς: 29/03/2023
Τι είπε ο Michael για Mazda Insurance & Accident Aftercare:
Very professional and knowledgeable
PA
Pauline
Tenterden Kent
1 year ago
Ημερομηνία αγοράς: 17/02/2023
Τι είπε ο Pauline για Mazda Insurance & Accident Aftercare:
Having recently been involved in a road accident, I found Mazda insurance to be very helpful in dealing with my claim. I would highly recommend Mazda to my family & friends. 10 out of 10
AN
Anthony
1 year ago
Ημερομηνία αγοράς: 01/03/2023
Τι είπε ο Anthony για Mazda Insurance & Accident Aftercare:
All arrangements made were very good. However the timing of the claim coincided with my insurance renewal and the premium requested was ridiculous given the accident was the fault of a third party who
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Customer Care
Mazda Insurance & Accident Aftercare
1 year ago
We are sorry to hear you have decided to insure elsewhere. We should explain that although your claim is likely to be settled on a non-fault basis, whilst it is open and yet to be paid for by the third party, there is still a risk of the settlement changing. Whilst this did have an effect on the renewal price offered, once the claim was settled as non-fault, we would have sought a backdated refund to reflect this. We do hope you will consider us again in the future.
MA
Martin
Poole Dorset
1 year ago
Ημερομηνία αγοράς: 01/03/2023
Τι είπε ο Martin για Mazda Insurance & Accident Aftercare:
I already have. please don'r ask again
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 22/02/2023
All the people I dealt with were very reassuring and capable. Unfortunately my insurance company didn’t seem to communicate with them . We got nowhere. I had to start the claim again after 10 days dir
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Customer Care
Mazda Insurance & Accident Aftercare
1 year ago
Many thanks for providing your valuable feedback. It is unfortunate that your insurance company wouldn't communicate with our team. This does sometimes happen and unfortunately is beyond our control.
ME
Melanie
1 year ago
Ημερομηνία αγοράς: 13/02/2023
Τι είπε ο Melanie για Mazda Insurance & Accident Aftercare:
Just one phone call and they did everything for me. They kept me up to date with what was going on and answered any questions I had.
AL
Alan
1 year ago
Ημερομηνία αγοράς: 30/01/2023
Τι είπε ο Alan για Mazda Insurance & Accident Aftercare:
Most of us complain about insurance, including me about how they drag their heels in sorting out a problem or paying out. What a pleasant surprise to be able to say completely the opposite. From initi
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RO
Roger
Cheadle Hulme,
1 year ago
Ημερομηνία αγοράς: 30/01/2023
Τι είπε ο Roger για Mazda Insurance & Accident Aftercare:
They need to train the staff to do their jobs properly. In my case they failed several times to carry carry out actions correctly and caused unnecessary delays. However, service was excellent from RGB
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Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 24/01/2023
Excellent service
Πληροφορίες για την εταιρεία Mazda Insurance & Accident Aftercare
Read reviews of our claims service.
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2nd Floor, Aztec Centre, Aztec West, Bristol, City of Bristol, BS32 4TD, United Kingdom
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Πληροφορίες για την εταιρεία Mazda Insurance & Accident Aftercare
Read reviews of our claims service.