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Mazda Insurance & Accident Aftercare Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.3
/5

5

4

3

2

1

43

9

8

3

3

66

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 773 κριτικών
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 17/05/2022
Awful service not kept updated about repairs, had to constantly phone them. Didn’t inform my insurance after telling me not to. Took over 2 weeks to get car in for repair and that was only because I c
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Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 27/04/2022
Yes I would recommend them
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 05/05/2022
Mazda Insurers managed to lose the quotes from the garage scheduled to complete the repair. I chased this up and the garage sent a second quote which Mazda eventually approved. I was not particularly
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Customer Care
Mazda Insurance & Accident Aftercare
2 years ago
Many thanks for providing valuable feedback. We are sorry that the service you received from ourselves was not to the high standard we pride ourselves on. Unfortunately, the Bodyshop chosen was the nearest Mazda approved repairer to your location. We do try to cover locally wherever we can but on this occasion, Stoneacre in York were the nearest repairer to your home address. In terms of the estimate being received by our underwriters, we can only apologise that this had to be resent. We don’t normally have issues of this nature but clearly on this occasion it did delay your repairs being carried out. We are pleased that you are happy with the quality of repairs and with the Bodyshop that carried these out, and we apologise again for the inconvenience caused.
KI
Kirk
2 years ago
Ημερομηνία αγοράς: 05/05/2022
Τι είπε ο Kirk για Mazda Insurance & Accident Aftercare:
Straight after the collision when I contacted Mazda first they were professional prompt quick in getting things in motion and friendly.
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 06/05/2022
Although the repair was completed, I required several calls to chase progress and even I do not agree with the culture of trying to boost the claim by trying to add injury or high spec hire car when n
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Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 01/04/2022
I would buy from them again
SA
Sarah
2 years ago
Ημερομηνία αγοράς: 12/04/2022
Τι είπε ο Sarah για Mazda Insurance & Accident Aftercare:
Professional seamless service taking all the stress and effort out of my hands. Great communication, picked up and returned my car, arranging delivery and return of hire car. Car repaired to an excell
...
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JO
John
2 years ago
Ημερομηνία αγοράς: 08/04/2022
Τι είπε ο John για Mazda Insurance & Accident Aftercare:
Excellent from start to finish. The ease of reporting accident, the swiftness of the response in notifying which repairers would carry out repairs and everything thereafter.
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 22/03/2022
Very friendly and efficient
IR
Ian R Rainbird
MIFIELD WEST YORKSHIRE
2 years ago
Ημερομηνία αγοράς: 25/03/2022
Τι είπε ο Ian R Rainbird για Mazda Insurance & Accident Aftercare:
I seemed to do most of the work myself at first, after the first operate, sent my nearest repair workshop, was somewhere in Devon, l live in West Yorkshire!! Due to a back log, waited a month before r
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Πληροφορίες για την εταιρεία Mazda Insurance & Accident Aftercare
Read reviews of our claims service.
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2nd Floor, Aztec Centre, Aztec West, Bristol, City of Bristol, BS32 4TD, United Kingdom
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Πληροφορίες για την εταιρεία Mazda Insurance & Accident Aftercare
Read reviews of our claims service.