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Mazda Insurance & Accident Aftercare Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.3
/5

5

4

3

2

1

43

9

8

3

3

66

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 773 κριτικών
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 07/03/2022
When I called about my claim I was contacted within an hour asking if I was happy with the chosen body shop for repairs. Car was collected and courtesy car provided. My car returned in a week repaired
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Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 14/03/2022
I had to call insurance co. many times to arrange requirements which l thought you were supposed to do.
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Customer Care
Mazda Insurance & Accident Aftercare
2 years ago
Many thanks for providing your feedback. We are very sorry that you were inconvenienced in having to contact your own insurer on several occasions. We are more than happy to liaise directly with a customer's insurer where they allow us to do so. Unfortunately, Admiral are one of the insurers who will only deal directly with their customer directly. It is such a shame, but this is out of our control and down to the rules of your insurer. I am pleased though that your vehicle was repaired by our Mazda approved repairer but can only re-iterate our apologies with regards to you having to call your own insurer.
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 07/03/2022
The service provided by Mazda First was to deal with a non fault accident which they did but it was very hard to get hold of my claim handler at times and they took a long time to respond to emails.
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GO
Gordon
2 years ago
Ημερομηνία αγοράς: 08/03/2022
Τι είπε ο Gordon για Mazda Insurance & Accident Aftercare:
They took the problem out of our hands, and kept us informed. A nice way to deal with a horrible situation. I would use them again.
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 02/03/2022
Very happy with service
EL
Elaine
2 years ago
Ημερομηνία αγοράς: 02/03/2022
Τι είπε ο Elaine για Mazda Insurance & Accident Aftercare:
I recently had a minor accident and decided to contact Mazda first rather than my insurance company initially. Wasn’t overly impressed with first phone call. Advised as lines busy call diverted elsewh
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Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 04/03/2022
This was a straight-forward process and my queries were answered quickly.
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 01/03/2022
Staff very helpful and was kept informed on regular basis.
WE
Wendy
2 years ago
Ημερομηνία αγοράς: 01/03/2022
Τι είπε ο Wendy για Mazda Insurance & Accident Aftercare:
They were very friendly and informative throughout.
Αξιόπιστος πελάτης
2 years ago
Ημερομηνία αγοράς: 02/03/2022
Service was very efficient. Maza dealt with all aspects of the claim and returned car in top condition Perfect
Πληροφορίες για την εταιρεία Mazda Insurance & Accident Aftercare
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2nd Floor, Aztec Centre, Aztec West, Bristol, City of Bristol, BS32 4TD, United Kingdom
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Πληροφορίες για την εταιρεία Mazda Insurance & Accident Aftercare
Read reviews of our claims service.