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Needle & Thread Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.4
/5
Προϊόν
4.4
/5

5

4

3

2

1

342

42

30

15

32

461

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 4,760 κριτικών
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 27/09/2017
It would help you know the difference between a black or white dress. Delivering the wrong coloured dress is completely unacceptable, particularly as even the receipt clearly stated the correct colour
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Danielle
Needle & Thread
6 years ago
Hi,

Thanks so much for taking the time to leave a review. We are concerned to hear that you were sent an incorrect item and apologise for any inconvenience this may have caused. We are constantly reviewing our processes to ensure we are meeting customer expectation, and your comments will be flagged to the relevant department for review.  

Kind regards,

Needle & Thread
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 02/10/2017
Me ha encantado la compra!! Es precioso! Tal y como esperaba!! Además lo recibí a los dos días de la compra!!! Recomendaría mil veces la marca y me volvería a comprar cualquier otra cosa!!
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 29/09/2017
Absolutely stunning. This dress is going to be the highlight of my engagement photos. Thank you Needle & Thread for making quality, detailed gowns.
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 29/09/2017
Fast delivery and packaged beautifully.
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 30/08/2017
very speedy and quality-wise perfect!
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 11/08/2017
Amazing service! I had someone get back to me right away with an initial question and then after receiving a slightly (VERY slightly) less than perfect item, they were more than happy to make up for i
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 30/08/2017
Received dress in beautiful parcel. It was all quality. Only a pity that the dress did not fit me.
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 29/09/2017
Their response time was unbelievably fast. I had my dress shipped to Canada and arrived in less than a week. They also responded promptly to my email I sent (asking about another dress which is sadl
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 30/09/2017
Dresses arrived promptly and are beautiful however still waiting for a refund after returning one of the dresses. Ordered 2 as wasn't sure which colour would work best
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Danielle
Needle & Thread
6 years ago
Hi,

Thank you for taking the time to leave feedback. We are concerned to read about your experience regarding your refund and would appreciate the opportunity to put this right. Please reply with your full name and your email address and a member of our team will be in touch as soon as possible. Alternatively, you can email us at customercare@needleandthread.com with FEEFO REVIEW in the subject line.

Best wishes,

Needle & Thread
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 26/09/2017
Very efficient.
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0
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Πληροφορίες για την εταιρεία Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.
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18-21 Corsham Street, London, Greater London, N1 6DR, United Kingdom
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Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.