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Needle & Thread Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.4
/5
Προϊόν
4.4
/5

5

4

3

2

1

342

42

30

15

32

461

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 4,760 κριτικών
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 05/07/2017
Faulty dress . My daughter was about to wear the dress for the first time and the zip was faulty . Due to us being away from home and had no other choice but to get a needle and thread from the hotel
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Danielle
Needle & Thread
6 years ago
Hi,

Thank you for taking the time to leave feedback. We are concerned to read about your experience and would appreciate the opportunity to put this right. Please reply with your full name and your email address and a member of our team will be in touch as soon as possible. Alternatively, you can email us at customercare@needleandthread.com with FEEFO REVIEW in the subject line.

Best wishes,

Needle & Thread
Κριτικές προϊόντων

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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 28/07/2017
I REALLY CANNOT COMMENT ON THEIR SERVICE. I DID NOT LIKE THAT IT COST ME $150 TO RETURN AN ITEM THAT DID NOT LOOK WELL ON ME.
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Danielle
Needle & Thread
6 years ago
Hi,

Thanks so much for taking the time to leave a review. We are constantly reviewing our processes in regards to returns to ensure we are meeting customer expectation, and your comment will be flagged to the relevant department for review.  

Kind regards,

Needle & Thread
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 28/07/2017
The dress I ordered arrived really quickly and was even more beautiful than I expected! Great experience shopping at Needle and Thread!
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 19/09/2017
Delivery was prompt, unfortunately the dresses didn't fit and I had to return them. Returning was one of the easiest processes and I received confirmation that the dresses had been collected and when
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Κριτικές προϊόντων

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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 29/09/2017
Super quick delivery to Cyprus! 1 day! by DHL is amazing The dress is just gorgeous, I am so happy! I felt so special! Thank you!
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 02/09/2017
The delivery service is excellent, however I am not happy with the size guide provided on the website!! My measurements tallied with those for a size 10, (I normally take a size 8) and so I placed my
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Κριτικές προϊόντων
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 21/08/2017
it was too small and i lost money sending it back.
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Danielle
Needle & Thread
6 years ago
Hi,

Thank you for taking the time to write your review. We are constantly striving to improve our service so your feedback is extremely important to us and will be passed on to the relevant department for review.

Best wishes,

Needle & Thread
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0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 19/09/2017
Bought my daughter a dress for her school prom. The dress is beautiful and very well made. Great value for money. Delivery was quick and I would have given 5 stars except for the fact that there's a d
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0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 06/09/2017
Outstanding service! All my email inquiries were answered promptly. Additionally, the one return I needed to make was processed promptly, upon the receipt of the item.
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 29/08/2017
totalmente recomendable.
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0
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Πληροφορίες για την εταιρεία Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.
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18-21 Corsham Street, London, Greater London, N1 6DR, United Kingdom
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Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.