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New Moon Insurance Services Κριτικές

https://www.newmooninsurance.com/
Ονομαστική τιμή
Εξαιρετικό
Εξυπηρέτηση
4.9
/5
Προϊόν
4.9
/5

5

4

3

2

1

37

4

0

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0

41

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 1,258 κριτικών
Αξιόπιστος πελάτης
7 years ago
Ημερομηνία αγοράς: 02/06/2017
I have insured my 3 instruments with New Moon for 3 years and they have been nothing but helpful and efficient. You can phone up and immediately speak to a real person who understands your musical ins
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Paul
New Moon Insurance Services
7 years ago
Thank you for your feedback - I am pleased that the claims team sorted your claim within the week, as in the end, this is what you pay your money for. Thank you for taking the time to give feedback.
Κριτικές προϊόντων

0
Κοινοποίηση
MC
Mrs Elizabeth Cooker
7 years ago
Ημερομηνία αγοράς: 01/06/2017
Τι είπε ο Mrs Elizabeth Cooker για New Moon Insurance Services:
New Moon Insurance are unusual, as they seem to talk to their customers as if they are human beings and not in the untrustworthy manner I associate with most insurance companies. They are also cheape
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0
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Αξιόπιστος πελάτης
7 years ago
Ημερομηνία αγοράς: 21/06/2017
Great customer service, quick, informative and good value. Friendly staff. :)
0
Κοινοποίηση
Αξιόπιστος πελάτης
7 years ago
Ημερομηνία αγοράς: 08/06/2017
New Moon were very helpful with renewing my insurance for musical instruments. I had a reminder email and then all it took was a quick and easy phonecall. The man I spoke to was friendly and efficient
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0
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Αξιόπιστος πελάτης
7 years ago
Ημερομηνία αγοράς: 27/06/2017
A good service, and friendly people to deal with, but not the fastest at getting everything sorted out. It seems as if they are still having a few IT problems, but no doubt this will improve with time
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0
Κοινοποίηση
AH
Abi Herbert
7 years ago
Ημερομηνία αγοράς: 09/06/2017
Τι είπε ο Abi Herbert για New Moon Insurance Services:
Very friendly and efficient when I phoned to change my insurer. My only criticism is that I found I was covered for unattended vehicle which I didn't need.
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Paul
New Moon Insurance Services
7 years ago
Thank you for your fedback and for taking my call. As discussed today, unattended vehicle cover is an optional cover. As you have now decided not to have this option I have amended the policy to reflect your requirements and have posted to you your revised documents and refund (now no unattended vehcilce cover).
For info to any customers reading this feedback, Newmoon do not charge any admin fee for a mid term change e.g change of address, cover requirements although the "risk premium" is adjusted paid/ refunded  to reflect your changes.  
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0
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Αξιόπιστος πελάτης
7 years ago
Ημερομηνία αγοράς: 20/06/2017
Always helpful , good specialist knowledge. Would recommend them .
Κριτικές προϊόντων

0
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MR
Mr Chris Read
7 years ago
Ημερομηνία αγοράς: 12/06/2017
Τι είπε ο Mr Chris Read για New Moon Insurance Services:
Excellent customer service when renewing insurance for musical instruments .
0
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MP
Mr Steve Parrock
7 years ago
Ημερομηνία αγοράς: 12/06/2017
Τι είπε ο Mr Steve Parrock για New Moon Insurance Services:
Yes, they are helpful and well priced. I only reserve 4 stars simply because I have never made a claim. In there lies the real service to the people!
Κριτικές προϊόντων

0
Κοινοποίηση
MF
Mr B Fanning
7 years ago
Ημερομηνία αγοράς: 15/07/2017
Τι είπε ο Mr B Fanning για New Moon Insurance Services:
Yes: old fashioned in a good way!
Κριτικές προϊόντων

0
Κοινοποίηση
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Πληροφορίες για την εταιρεία New Moon Insurance Services
The Newmoon team are musicians themselves and all are insurance experts. We attend music events around the country and support music retailers and repairers throughout the UK. We are members of NAMIR and in the first 3 years of our Band Aid programme, provided over £10,000 to eligible Brass Bands, with our contribution continuing to grow year on year. Whilst music is our passion, music instrument insurance is our business. Newmoon offer market leading musical instrument insurance with cover against loss, theft and accidental damage with no excess as standard and the option for unattended vehicle cover.
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01892 280323
Pine Grove Business Centre, Pine Grove, Crowborough, East Sussex, TN6 1DH, United Kingdom
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Πληροφορίες για την εταιρεία New Moon Insurance Services
The Newmoon team are musicians themselves and all are insurance experts. We attend music events around the country and support music retailers and repairers throughout the UK. We are members of NAMIR and in the first 3 years of our Band Aid programme, provided over £10,000 to eligible Brass Bands, with our contribution continuing to grow year on year. Whilst music is our passion, music instrument insurance is our business. Newmoon offer market leading musical instrument insurance with cover against loss, theft and accidental damage with no excess as standard and the option for unattended vehicle cover.