Pelikan Pens Κριτικές

Hello, Thank you so much for taking the time to write this feedback, we ask so that we can learn from our mistakes and improve on things which we would otherwise not realise had been done wrong. By way of explanation, we had a number of new packing staff a few months back and we evidently did not monitor packages closely enough for a period. We now have more stringent checking of orders and ensure that two people go through each parcel's contents to iron out any potential errors. I hope that this would put your mind at ease with any future orders. We are sorry to hear you have had a few problems with your orders from this time, we will happily send you the ball pen now so that you are not out of pocket with regard to this. Kindest regards, Ross Adams - Director