Reserve Apartments Κριτικές

Thank you so much for taking the time to leave feedback. We are delighted you had such a comfortable stay and felt at home! We look forward to welcoming you back again soon

Thank you so much for taking the time to leave feedback. We are delighted that you had a good stay and enjoyed exploring the local area. Thank you for letting us know about the cleanliness issues - please be assured a full deep clean was carried out following your booking. Please also note that any of these concerns could have been addressed at the time had you contacted the Property Manager. Thank you again for staying with us - we hope to welcome you back again soon!

Thank you so much for taking the time to leave feedback. We are delighted that you made the most of the property's great location and that our colleagues were on hand to assist during your stay. Thank you for your comment on the allergenic carpet - we will pass this onto the Property Management team for their reference. We look forward to welcoming you back to Edinburgh again soon!

Thank you so much for taking the time to leave feedback. We are delighted that you enjoyed your first trip to Edinburgh and that our team were able to assist with any queries about your booking. We look forward to welcoming you back again soon!

Thank you so much for taking the time to leave feedback. We are delighted that you enjoyed your stay and that Tony was able to assist with any issues and queries regarding your stay. Receiving 5*'s is always fantastic to see! We look forward to welcoming you back again soon

Thank you so much for taking the time to leave feedback. We are delighted that you enjoyed your stay - receiving 5*'s is always fantastic to see! We look forward to welcoming you back again soon

Thank you so much for taking the time to leave feedback. We are delighted that you enjoyed your stay and found the service provided to be very professional. We look forward to welcoming you back again soon!

Thank you so much for taking the time to leave feedback. We are delighted that you enjoyed your stay and found everything you needed. We look forward to welcoming you back again soon!

Thank you for taking the time to leave feedback. We are sorry to hear of the issues encountered during your stay and thank you for bringing them to our attention. We have escalated your concerns to the director of the cleaning company and will be asking them to address these areas moving forward. We have looked at the TV and confirm it does work - the aerial had unfortunately been unplugged before your arrival. We have also updated the property listing to reflect the correct items that are at the property and have also now unblocked the shower. Please note the refund for the issues encountered has been calculated according to the price paid per person per night and according to the expenses the owner incurs for running the property - this includes cleaning, linen and bills. We hope, despite these issues, that you enjoyed your time in Edinburgh

Thank you so much for taking the time to leave feedback. We are glad you found our booking process to be easy and made the most of the property's great location. Thank you for letting us know about the issues encountered during your stay. Please note the hot water system at the property uses a tank which does take a while to heat - the temperature of this has also been turned down following a recent legionella test which showed a high risk of scalding. We can also assure you that the Property Management team has been working hard to find someone to fix the oven and in the meantime has placed a temporary oven in the property for guests' use - an engineer is now being arranged and we apologise that this wasn't done in time for you to benefit from during your stay. Thank you for letting us know where the property can be improved - we will pass this onto the Property Manager for their consideration. We hope to welcome you back again soon!