The Holyrood apartment was excellent! It actually looked like the photos on the website which was a nice surprise! It was clean, spacious, well laid out and had all the amenities we needed. It was in
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Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. We are delighted that you had such a great stay at this wonderful apartment and that you found it to have everything you needed. We look forward to welcoming you back again soon!
Κριτικές προϊόντων
I filled in my comments above
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Κοινοποίηση
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 04/01/2019
Very efficient and helpful. I would book via them again.
Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. We are delighted that you had such a great stay and found our service efficient. We have passed your comments onto the Property Manager who will take the necessary steps to make improvements at the property. We look forward to welcoming you back again soon!
Κριτικές προϊόντων
Lovely apartment in a great location. The apartment was on the third floor and there were no lights on the stairs beyond the ground floor. This was not ideal and could be dangerous.
0
Κοινοποίηση
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 21/07/2019
Efficient overall and of course the apartment was great. Too many automated email reminders - became irritating
Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. We are delighted that you had such a great stay and made the most of the apartment's fantastic location. We look forward to welcoming you back again soon!
Κριτικές προϊόντων
One of the nicest possible flats and most convenient for anything in the centre of Edinburgh
0
Κοινοποίηση
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 11/11/2019
The service was great - the booking process was straightforward and we got all the information we needed. Karen made check in very easy and we had no issues. Highly recommend staying here!
Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. We are delighted that you had such a great stay and found our service straightforward and easy to use. We look forward to welcoming you back again soon!
Κριτικές προϊόντων
Holyrood Park Residence was perfect for our family getaway. The apartment was very comfortable, well appointed and in a great location - we walked everywhere! Highly recommend staying here!
0
Κοινοποίηση
IV
Ivan
4 years ago
Ημερομηνία αγοράς: 30/09/2019
Τι είπε ο Ivan για Reserve Apartments:
Overall very good experience.
Amazing Staff especially Karen who helped me in my booking and stay.
Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. We are delighted that you had such a great stay and enjoyed meeting your friendly Property Manager. We look forward to welcoming you back soon!
Κριτικές προϊόντων
The apartment was cozy and clean, had everything you could need and was very close to bus stops and a supermarket.
Great accommodation for 2 persons or more with everything needed in the kitchen.
Nea
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0
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DB
David Bathgate
Kelso
4 years ago
Ημερομηνία αγοράς: 08/11/2019
Τι είπε ο David Bathgate για Reserve Apartments:
We just loved our time in your apartment. It was nice and cozy for our arrival and even a small Christmas tree up which was nice for our 3 year old niece who was with us. The place was spotless and we
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Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. It is always a delight to welcome guests back to our properties and we are thrilled that you had another great time! We look forward to welcoming you back very soon
Κριτικές προϊόντων
Price was reasonable but of course we love a bargain.
0
Κοινοποίηση
SP
Sutherland party
Aberdeen
4 years ago
Ημερομηνία αγοράς: 16/01/2019
Τι είπε ο Sutherland party για Reserve Apartments:
Excellent service all the way through the process from booking, checking us in to refunding our deposit. We really felt confident that they were going to deliver and boy, did they do that.
Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. We are delighted that you had such a great stay in our fantastic apartment. If you were having too much fun you must have enjoyed yourselves! We look forward to welcoming you back soon
Κριτικές προϊόντων
The location of the apartment was ideal and the standard of accommodation even better than we expected. They had some staple items in the cupboard, which was handy. We replaced with some extra. We did
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0
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MH
Maryann Heads
4 years ago
Ημερομηνία αγοράς: 02/10/2019
Τι είπε ο Maryann Heads για Reserve Apartments:
excellent service and clear and easy process throughout
Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. We are delighted that you had such a great stay and enjoyed using our efficient service. We look forward to welcoming you back soon!
Κριτικές προϊόντων
Lovely apartment well equipped ,comfortable and clean
0
Κοινοποίηση
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 12/08/2019
Reserve apartments needs to hire customer service reps with people skills and human emotions and be upfront about all policies regardless of which booking site is used so there aren't surprises for th
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Reserve Apartments
Reserve Apartments
4 years ago
Thank you for taking the time to leave feedback. At Reserve we do pride ourselves on providing good customer service and I am sorry to hear that on this occasion you were unhappy with the service provided. I have looked into the situation surrounding this booking and can see that a member of our team dealt with your enquiries at the time. The website used to make your booking is a marketing channel used by our company to advertise our holiday lets.
Thank you for bringing areas for improvement to our attention - I have passed them onto the Property Manager who will take steps to make the improvements at the apartment
Κριτικές προϊόντων
The apartment was ok. The location was great. The layout was terrible and it was missing quite a few typical kitchen implements, which made cooking in a challenge. Also, you need to use both hands to
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0
Κοινοποίηση
Αξιόπιστος πελάτης
4 years ago
Ημερομηνία αγοράς: 18/12/2018
4th time back to same apartment. Location superb. Apartment spacious and comfortable . Company comms and meet and greet super. Will deffo use again. Thank you
Reserve Apartments
Reserve Apartments
4 years ago
Thank you so much for taking the time to leave feedback. We are delighted that you enjoy this apartment so much you've returned 4 times! It's always great to see people coming back to stay with us. We look forward to welcoming you back again very soon!
Κριτικές προϊόντων
Fabulous location. Comfortable dpacious and clean.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Reserve Apartments are specialists in holiday and corporate apartments in Edinburgh & Glasgow. With online availability and price information, it's possible to book our wide range of apartments instantly via our website.
