Reserve Apartments Κριτικές

Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and found everything you needed. We look forward to welcoming you back again soon!

Thank you for taking the time to leave feedback. We are delighted you enjoyed your stay and that our team were on hand for any queries. Thank you for your comments on the sofa bed - we will pass this onto the Property Owner for their consideration. We look forward to welcoming you back again soon!

Thank you so much for taking the time to leave feedback. We are delighted you enjoyed your stay and that our team provided detailed access instructions ahead of your arrival. We look forward to welcoming you back again soon!

Thank you for taking the time to leave feedback. We are sorry to hear of your disappointment with the property. As we do not save card details for security reasons we do ask guests to process payments for their bookings themselves. If there are any queries on this our admin team is on hand during working hours. Please be assured that we have passed all of your comments onto the Property Management team and have asked them to take necessary action to improve the property. They will ask their cleaning team to spray the shower with mould remover. Please note the extractor fan does work by turning a switch on located near the bathroom door. Please also note that the chair was placed away from the dining table, in a bedroom, due to the broken chair. The Property Manager has asked the Property Owner to arrange the purchase of a replacement chair. Had you contacted the Property Manager at the time about any of these issues they would have happily arranged for someone to attend and rectify them. We hope, despite the points raised, that you enjoyed your time in Edinburgh

Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and that you found our customer service to be efficient prior to, and during, your stay. Thank you for letting us know where the property can be improved - we will pass this onto the Property Owner for their reference. We look forward to welcoming you back again soon!

Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and enjoyed the great views from the property. Thank you for your comments on where the apartment can be improved - we will pass these onto the Property Management team for their consideration. We look forward to welcoming you back again soon!

Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and made the most of the property's fantastic location. We are also glad the Property Owner was on hand for any queries. We look forward to welcoming you back again soon!

Thank you so much for taking the time to leave feedback. We are delighted you had such a great stay and that our team were on hand for any queries about the property. We look forward to welcoming you back again soon!

Thank you for taking the time to leave feedback. We are sorry to hear of your disappointment with this property. Thank you for your patience while the dedicated Property Manager was on annual leave - another colleague did reply to your email and we apologise again for the delay in this. Please note we did deal with the appliance issues as soon as you informed us, with a maintenance colleague attending the property within a matter of hours and a new dishwasher being delivered during your stay. With regards to the WiFi, we are working as quickly as we can to connect with the new provider. Please note this was not advertised at the time of booking and we did not receive further information from you when asked where you had seen WiFi being listed. Thank you for informing us of where else the property can be improved - we will pass this onto the housekeeping team for their attention. We apologise again for the issues encountered and are sorry to hear you will not book the property again

Thank you so much for taking the time to leave feedback. We are delighted you had another great stay and that our Property Management team created a good experience for you. We look forward to welcoming you back again soon!