Thank you for sharing your feedback with us!
I am sorry to hear you have been unhappy with the print of your bag tag - I can see a new tag has been created for you and is on its way!
We have recently changed our Backpacks, and as reflected online, are slightly smaller than our previous stock. This was changed due to previous feedback from our loyal customers. I hope you will find a perfect use for your Backpack.
Kind Regards,
Stuck on You Customer Service