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Tate Online Shop Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.6
/5
Προϊόν
4.5
/5

5

4

3

2

1

343

30

11

11

26

421

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 5,617 κριτικών
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 08/09/2018
I bought a print from one of the paintings I saw in the exhibition. Easy online access to the computer and the print was delivered within a few days to my home. Quick and easy, I was very happy with t
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Κριτικές προϊόντων

0
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Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 08/09/2018
I hope to make further purchases in the lead up to the Christmas festival as they can be fun items. Delivery was prompt and items were carefully packaged.
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 07/09/2018
Shop very helpful but delivery by your courier service was bad. Was notified of delivery date and time & notified the friend I was sending gift to. She waited in but no delivery. The following day I
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Ruby
Tate Online Shop
5 years ago
Thank you for taking time to provide feedback on your delivery. I am sorry that you had difficulty with the tracking of your parcel. It looks like it left us on the Friday for the delivery on the Monday - I'm sorry to hear that your friend waited in and it didn't arrive! It's frustrating that you didn't receive the correct information via DPD. I have arranged for the postage costs you paid to be refunded back onto your card as an apology for the inconvenience caused to you and your friend. I hope we are able to provide a better service for you in the future.

Kind regards,

Ruby, Customer Services.
Κριτικές προϊόντων

0
Κοινοποίηση
CP
Catarina Peres
6 years ago
Ημερομηνία αγοράς: 07/09/2018
Τι είπε ο Catarina Peres για Tate Online Shop:
Great service.
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 07/09/2018
Good service but I'm unsure how to get a receipt / order summary so I can claim back the costs from my business.
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Ruby
Tate Online Shop
5 years ago
Thanks for your feedback great to hear that you love your catalogues! You will have received an order confirmation when you purchased the items, however if you would like a VAT receipt you can request that from our customer services team via email (shop.online@tate.org.uk) or phone 0207 887 8888. I have sent yours through to your email address now so you can claim that VAT back! Please let me know if there is anything else you need.

Best wishes,
Ruby, Customer Services
Κριτικές προϊόντων

0
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JG
Josephine Gilbert
Cornwall
6 years ago
Ημερομηνία αγοράς: 05/09/2018
Τι είπε ο Josephine Gilbert για Tate Online Shop:
Good communication re delivery, well secured and wrapped art work. Good quality print. Disappointed in placing of print on canvas. Small part of artist’s name and tree tops off facing canvas.
0
Κοινοποίηση
CP
christine pope
6 years ago
Ημερομηνία αγοράς: 06/09/2018
Τι είπε ο christine pope για Tate Online Shop:
great
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 05/09/2018
It was clear and easy, the choices were few and did not cover all seen portraits in the Tate, delivery was speedy
0
Κοινοποίηση
TP
Tomas Petkevicius
Brighton
6 years ago
Ημερομηνία αγοράς: 05/09/2018
Τι είπε ο Tomas Petkevicius για Tate Online Shop:
love Tate Online
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 05/09/2018
Changed delivery date when I asked. Friendly, efficient delivery.
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0
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Πληροφορίες για την εταιρεία Tate Online Shop
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate. Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
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Tate, Millbank, London, Greater London, SW1P 4RG, United Kingdom
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Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Tate Online Shop
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate. Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.