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Tate Online Shop Κριτικές

Ονομαστική τιμή
Άριστα
Εξυπηρέτηση
4.5
/5
Προϊόν
4.5
/5

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βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 5,616 κριτικών
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 12/08/2018
Very easy to order and fast delivery
Κριτικές προϊόντων

0
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JQ
John Quinlan
6 years ago
Ημερομηνία αγοράς: 11/08/2018
Τι είπε ο John Quinlan για Tate Online Shop:
Easy ordering. Goods were well packaged and delivered in good time.
Κριτικές προϊόντων

0
Κοινοποίηση
PB
patricia brutus
6 years ago
Ημερομηνία αγοράς: 21/07/2018
Τι είπε ο patricia brutus για Tate Online Shop:
I bought a print from the online shop. It was very poorly packaged and when it arrived it had been bent in the post and was creased in two places. I sent it back. I have bought a number of prints from
...
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Ruby
Tate Online Shop
6 years ago
Dear Patricia,

Thanks for your feedback on packaging. We are sorry to hear that your order arrived damaged, thank you for getting in touch and confirming you would like a refund. We do still use sturdy tubes for prints and posters that are able to however we could not do this with the particular item you ordered. As mentioned in my email, I have passed on your comments to our warehouse team so we can look into how we can minimise damage to prints while on their way to you.

Best wishes,

Ruby, Customer Services
Κριτικές προϊόντων

0
Κοινοποίηση
CO
Connie
California
6 years ago
Ημερομηνία αγοράς: 09/08/2018
Τι είπε ο Connie για Tate Online Shop:
The online website was very easy to use. I was able to select a piece of art, choose sizing and framing, pay for it in about less than 15 minutes. Also, the delivery time indicated was spot on! And ev
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Κριτικές προϊόντων

0
Κοινοποίηση
SY
Sarah Yeoman
6 years ago
Ημερομηνία αγοράς: 23/07/2018
Τι είπε ο Sarah Yeoman για Tate Online Shop:
Lovely people but could not buy product I wanted as it's being rebranded
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Ruby
Tate Online Shop
6 years ago
Hi Sarah,

Thanks for your feedback. Just wanted to let you know that we have the re-branded notebooks back in stock online now.

I remember you especially liked the landscape, which you can find here, but we also have the full range with beautiful new colours and graphics. We hope you like them!

Best wishes,
Ruby, Customer Services
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 10/08/2018
Easy check out and very fast delivery!
0
Κοινοποίηση
CB
Chris Butler
6 years ago
Ημερομηνία αγοράς: 09/08/2018
Τι είπε ο Chris Butler για Tate Online Shop:
From ordering to delivery was swift and benefited from the delivery information service. Very happy with the service
Κριτικές προϊόντων

0
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DH
Don Hughes
Minneapolis/StPaul
6 years ago
Ημερομηνία αγοράς: 05/08/2018
Τι είπε ο Don Hughes για Tate Online Shop:
I’m not at all computer savvy. In the Gift Store after the Exhibit I was throwing around ideas on what was possible to bring back to Minnesota. Free shipping on framed prints caught my eye and I went
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Ruby
Tate Online Shop
6 years ago
Dear Don,

Thank you so much for sending through the details of your experience ordering one of our Custom Prints. Our Kiosks are a great way to bring a little (or large in your case!) piece of the exhibition home with you, glad to hear there was someone who could help you with the technical and creative aspects of ordering a print. I have passed this onto the Picasso shop team, they'll love hearing from you. Enjoy your Picasso print!

Best,
Ruby, Customer Services
Κριτικές προϊόντων

0
Κοινοποίηση
TH
Tim Hancock
Inveresk, Tasmania
6 years ago
Ημερομηνία αγοράς: 07/08/2018
Τι είπε ο Tim Hancock για Tate Online Shop:
Arrived the other side of the world, safely packaged, with tracking following the whole trip.
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Ruby
Tate Online Shop
6 years ago
Thanks for your response Tim, great to hear you found our worldwide shipping useful. I hope you enjoy the read!

Best,
Ruby, Customer Services
Κριτικές προϊόντων

0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Ημερομηνία αγοράς: 22/07/2018
very quick response, would use it again
Κριτικές προϊόντων

0
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Πληροφορίες για την εταιρεία Tate Online Shop
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate. Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
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Tate, Millbank, London, Greater London, SW1P 4RG, United Kingdom
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Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Tate Online Shop
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate. Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.