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The Ultimate Travel Company Κριτικές

Ονομαστική τιμή
Εξαιρετικό
Εξυπηρέτηση
4.9
/5

5

4

3

2

1

171

9

3

1

1

185

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 915 κριτικών
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 20/03/2015
Efficient and knowledgeable team who are always willing to go the extra mile to make things happen. A flawless booking experience.
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Annabel Ford
The Ultimate Travel Company
9 years ago
So pleased to hear your booking experience was flawless and you found the team knowledgeable - thank you taking the time to feedback. Kind regards, Annabel
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 05/02/2015
Positive: Efficient. Prompt responses. Obliging and easy to contact. Negative: Tendency to go over budget stated.
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Annabel Ford
The Ultimate Travel Company
9 years ago
Thanks so much for taking the time to feedback and we're delighted you find us easy and obliging to contact. When we realised the quote was higher than you had anticipated, we re-worked your itinerary with more suitable places to stay within budget. I hope you had a fantastic holiday! Kind regards, Annabel
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 04/03/2015
Good personal attention
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Annabel Ford
The Ultimate Travel Company
9 years ago
Great to hear - thank you for taking the time to review our service. Kind regards, Annabel
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 02/03/2015
I and my wife have travelled with The Ultimate Travel Company on four separate and diverse occasions taking in India, Costa Rica,Egypt, and Argentina and are currently planning a fifth journey to Chi
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Annabel Ford
The Ultimate Travel Company
9 years ago
We love to hear that you are already planning your fifth holiday with us to Chile and that you think the service is outstanding - thank you! Best wishes, Annabel
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 05/03/2015
The service. as always, is very good and leaves me with the feeling that they really care.
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Annabel Ford
The Ultimate Travel Company
9 years ago
Thank you for your feedback, it means alot to us that you are left with the feeling we care - as we really do! Best wishes, Annabel
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 10/03/2015
But we haven't travelled yet so its a bit early to start asking about service. Hopefully everything will go as expected.
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Annabel Ford
The Ultimate Travel Company
9 years ago
Thank you for your feedback. Perhaps we should have made it clearer to you, but the review here is for the service you received from our consultants during the booking process rather than the holiday itself. We hope you had a great holiday!
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 18/02/2015
I last booked a holiday through the Ultimate Travel Company about six years ago and it was to Egypt. Julia Bradford handled all the arrangements which could not be faulted and it was that reason I c
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The Ultimate Travel Company
The Ultimate Travel Company
9 years ago
We're so pleased to hear that you are happy with the Ultimate service and we hope you have a super time in Switzerland! Kind regards, Annabel
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 12/02/2015
Alison has been very helpful which has affected our decision to use your company.
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The Ultimate Travel Company
The Ultimate Travel Company
9 years ago
We're pleased to hear that Alison has been so helpful, thank you for sharing your feedback with us. Kind regards, Annabel
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 16/02/2015
I had found Laura Trace very competent, helpful and a pleasure to deal with.
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The Ultimate Travel Company
The Ultimate Travel Company
9 years ago
Thank you so much for letting us know that Laura has been a pleasure to deal with. We hope you have the holiday of a lifetime. Kind regards, Annabel
Αξιόπιστος πελάτης
9 years ago
Ημερομηνία αγοράς: 20/02/2015
Very accommodating just a little expensive on some things.
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The Ultimate Travel Company
The Ultimate Travel Company
9 years ago
Thank you very much for your Feefo feedback. We’re delighted to hear that our service was efficient and prompt. As regards costs, yes there was a substantial reduction when you changed a 3-day stay to another location, but this was offset by other changes that were made to the itinerary at the same time. Our apologies if this was not made clearer, but we have rechecked all the figures and they are not only correct but also offer very good value for money. Kind regards, Annabel
Πληροφορίες για την εταιρεία The Ultimate Travel Company
The Ultimate Travel Company is a tailor-made tour operator, offering luxury holidays and every kind of travel experience imaginable - from tailor-made journeys and luxury beach holidays to escorted cultural tours and weekend breaks in Europe. It is owned and run by a small team of directors, led by Nick Van Gruisen, who have worked for most of their lives in travel and bring a wealth of experience to the specialist services that the company offers.
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25-27 Vanston Place, London, Greater London, SW6 1AZ, United Kingdom
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Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία The Ultimate Travel Company
The Ultimate Travel Company is a tailor-made tour operator, offering luxury holidays and every kind of travel experience imaginable - from tailor-made journeys and luxury beach holidays to escorted cultural tours and weekend breaks in Europe. It is owned and run by a small team of directors, led by Nick Van Gruisen, who have worked for most of their lives in travel and bring a wealth of experience to the specialist services that the company offers.