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Planet Rail Reviews

Rated
Exceptional
Service
5
/5
Product
5
/5

5

4

3

2

1

60

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60

ratings over the past year

Displaying all 861 reviews
MV
Mr Viner
Sutton Coldfield
2 years ago
Date of purchase: 10/05/2021
What Mr Viner said about Planet Rail:
A specific itinerary was recommended by them and it worked perfectly. The hotels chosen by them were first class. Their attention to detail ensured the there were no problems with the various strands
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Trusted Customer
2 years ago
Date of purchase: 03/11/2021
Excellent efficient service. They revised the original itinerary for us and we are looking forward to the holiday.
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MP
Mrs Pugh
Surrey
2 years ago
Date of purchase: 15/06/2021
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What Mrs Pugh said about Planet Rail:
Planet Rail is an exceptional outstanding company with the best customer service from all of the staff nothing was ever too much trouble. First class organisers for my husbands 50th Birthday surprise
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Trusted Customer
2 years ago
Date of purchase: 11/04/2022
Have booked many holidays over the years and their service has always been excellent. Already looking at booking our next holiday with Planet Rail.
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MM
Ms Marrs
2 years ago
Date of purchase: 23/02/2022
What Ms Marrs said about Planet Rail:
From the moment I picked up the phone to enquire about travelling on the Orient-Express to Venice in June I was impressed by the customer service, it was second to none. I would particularly like to
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Trusted Customer
2 years ago
Date of purchase: 14/01/2020
Occasionally response time was slower than I expected but overall top class attention. All their arrangements went like clockwork and it was all as it "said on the tin"! Choice of hotels was excellen
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Trusted Customer
2 years ago
Date of purchase: 14/06/2020
We’ve now used Planet Rail on 3 occasions. A small team who are very knowledgeable and go the extra mile to ensure all your travel plans are as easy and stress free as possible. Their travel packs in
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MY
Mrs Young
STOCKTON-ON-TEES
2 years ago
Date of purchase: 23/06/2021
What Mrs Young said about Planet Rail:
Professional, personal and 1st class service. Excelkent customer service. Very smooth transition tbroughout our journey across 3 countries. Everything ran like clockwork. We knew we were in safe hand
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MS
Mr & Mrs Sanderson
2 years ago
Date of purchase: 25/02/2021
What Mr & Mrs Sanderson said about Planet Rail:
Planet Earth are brilliant, cannot fault them at all. Their communication and responses are always timely and helpful. They are friendly and their correspondence is clear with everything arriving on t
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MC
Mr Cubitt
2 years ago
Date of purchase: 09/06/2021
What Mr Cubitt said about Planet Rail:
Super quality!
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About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
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The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom
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About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.