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Planet Rail Reviews

Rated
Exceptional
Service
5
/5
Product
5
/5

5

4

3

2

1

60

0

0

0

0

60

ratings over the past year

Displaying all 861 reviews
DW
Dr Walker
London
4 years ago
Date of purchase: 11/12/2018
What Dr Walker said about Planet Rail:
Efficient. Helpful information and response to questions in order to book. Excellent arrangements that worked well in practice with no hitches. The train travel worked well with good connections and t
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MB
Mrs Bacon
Lille, France
4 years ago
Date of purchase: 28/06/2019
What Mrs Bacon said about Planet Rail:
Excellent from beginning to end
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Trusted Customer
4 years ago
Date of purchase: 13/06/2019
Very good, answered questions promptly, very knowledgable and professional. A few typos or omissions on paperwork could have been prevented so that I had BA code to do API, but the hotel in Venice wa
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Trusted Customer
4 years ago
Date of purchase: 04/07/2019
We approached Planet Rail with no more than some ideas and dates. They were able to tailor a fantastic itinerary while we didn't have to figure out train timetables make our own bookings. We are looki
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MM
Ms Scott-Mandeville
4 years ago
Date of purchase: 16/07/2019
What Ms Scott-Mandeville said about Planet Rail:
I have relied on Planet Rail to organise my European tours for several years and have always found the organisation and its staff efficient, friendlyl, and cooperative to my needs. I particularly valu
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MM
Mrs Muschialli
4 years ago
Date of purchase: 07/11/2019
What Mrs Muschialli said about Planet Rail:
Great customer support from the whole team
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Trusted Customer
4 years ago
Date of purchase: 02/07/2019
Saw a rail trip to Switzerland featured in one of the weekend papers and thought it looked very interesting to the point that I booked the trip through Planet Rail who couldn't have been more helpful
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MM
Ms McVeigh
4 years ago
Date of purchase: 18/02/2019
What Ms McVeigh said about Planet Rail:
Fantastic, nothing was to much bother every time I rang about a query they were able to answer right away! Fab customer service
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MS
Mr Scrope
4 years ago
Date of purchase: 24/05/2019
What Mr Scrope said about Planet Rail:
Sharon and Guy have been efficient, friendly and have gone over the top helping us, not least when I made a muddle over dates. They arranged a rail based holiday for us, with our train-mad autistic so
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MD
Mr Deemer
4 years ago
Date of purchase: 16/02/2019
What Mr Deemer said about Planet Rail:
Efficient, timely, personal
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About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
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The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom
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About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.