Dear Valued Customer,
We are sorry to hear that you were not satisfied with our service. At Ades Foods, customer satisfaction is our utmost priority, and we would like to address this further.
Please reply to the email we previously sent you.
Sincerely,
Ades Foods
The service was good. I was able to order on time and the delivery was superb but it would be better if Ades App is functioning.
Jesuloba
Ades Foods
2 months ago
We are happy you had a seamless customer experience with us and we assure you that our App will be functional very soon as it is under maintenance. Thank you once again, our esteemed customer.
My order arrive ok. I paid about £33 pound more than I would have paid if I was collecting firm the store. This is despite paying another £21 for delivery charges. It can discourage one from ordering
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Customer Service Team
Ades Foods
2 months ago
Thank you for your feedback.
Please note that the online delivery store operates separately from the physical store where collections are made. The online store has its own peculiarities, which are reflected in the product prices.
The pricing reflects our commitment to exceptional home delivery service and our standard of ensuring that our products are delivered to you fresh and frozen.
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market.