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Age Co Funeral Plan Reviews

https://funeralplan.ageuk.org.uk
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ratings over the past year

Age Co Funeral Plan is no longer an active Feefo customer
Displaying all 1,645 reviews
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Mrs Ann Tyler
Devizes, Wiltshire
3 years ago
Date of purchase: 16/06/2021
What Mrs Ann Tyler said about Age Co Funeral Plan:
Explained the service, & changed the plan very quickly , as the new plan only arrived las Saturday we have not had time to make any plans. A bit too soon to really talk about it but impressed.
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for leaving us a review. We really appreciate you taking the time to let us have your comments. Regards Gemma.
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Mr Harold John Williams
Leicester
3 years ago
Date of purchase: 14/06/2021
What Mr Harold John Williams said about Age Co Funeral Plan:
Acceptable. Poor telephone response. Simply went with age UK out of loyality
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for your review. I am sorry that you were disappointed with the service you received over the phone and appreciate you taking the time to let us have your feedback. Please be assured that your comments will be noted and passed on to our management team. However, if you would like to discuss this with us in more detail please do contact our Customer Relations team on 0800 055 6205, lines are open 9am to 5pm Monday to Friday. Alternatively you can email us at customer.relations@ageco.co.uk. Kind regards Victoria
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Trusted Customer
3 years ago
Date of purchase: 10/06/2021
Helpful , they sorted what I wanted when I changed my existing plan.
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for taking the time to leave us a review. I am pleased to hear you were happy with the representative you spoke with over the phone. Your comments are greatly appreciated. Kind regards, Gemma
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Trusted Customer
3 years ago
Date of purchase: 09/06/2021
Following information received, excellent customer service through a sensitive issue revived fromJack. Follow up phone calls offering help if required.
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for your review. We really appreciate your feedback and your kind comments regarding our service. Kind regards Victoria
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Mrs Inga Sumann
Totnea
3 years ago
Date of purchase: 08/06/2021
What Mrs Inga Sumann said about Age Co Funeral Plan:
I spoke to Diane, who was very patient and kind, explaining everything, I was quite upset and she calmed me down, re assuring me I could phone any time if I have further questions to ask. She rang to
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for your review. I am pleased to learn that you are happy with your plan and the service you received. Please be assured that I will pass your kind comments on to the consultant that you spoke with. Kind regards Victoria
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Mrs Marian Lynda Stead
Northampton
3 years ago
Date of purchase: 08/06/2021
What Mrs Marian Lynda Stead said about Age Co Funeral Plan:
So far good, but I have not yet received any paperwork for either my or my husband's new plans ... and I am waiting to be billed for the £60 odd pounds which I gather is owing on mine.
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for taking the time to leave us a review. I am sorry to learn that you have not yet received your paperwork or final bill. Please be assured that I will pick this up and ensure the information is sent to you as soon as possible. However, please do not hesitate to contact our Customer Relations team directly if we can be of any further assistance. Our telephone number is 0800 055 6205 and lines are open 9am to 5pm Monday to Friday. Alternatively you can email us at customer.relations@ageco.co.uk. Kind regards Victoria
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Mr Malcolm Sapsed
3 years ago
Date of purchase: 07/06/2021
What Mr Malcolm Sapsed said about Age Co Funeral Plan:
Excellent service, very helpful and made the whole process extremely easy.
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for taking the time to leave us a review. I am pleased to learn that you found it easy to purchase our plan and that you are happy with the service. Thank you for your kind comments. Kind regards Victoria
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Trusted Customer
3 years ago
Date of purchase: 04/06/2021
I recently changed my funeral plan and they were extremely helpful, supportive and efficient in assisting me with my requirements.
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for choosing Age Co Funeral Plans and for your kind comments regarding our service. Kind regards Victoria
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Trusted Customer
3 years ago
Date of purchase: 03/06/2021
Explained the plan well and very efficient and polite.
Merchant Logo
Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for taking the time to leave us a review. We really appreciate your feedback and I am pleased to learn you were happy with our service. Kind regards Victoria
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Trusted Customer
3 years ago
Date of purchase: 03/06/2021
Very efficient and friendly people to deal with would recommend other people.
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Customer Relations Executive
Age Co Funeral Plan
3 years ago
Hello Thank you for your review. I am pleased to learn you are happy with our service and that you would recommend our plans. Kind regards Victoria
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About Age Co Funeral Plan
The Age Co Funeral Plan helps take care of funeral costs and arrangements in advance, It is simple to arrange and by paying ahead now with a pre-paid funeral plan, you're protected against inflation and rising funeral expenses.
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02030331714
Tavis House, 1-6 Tavistock Square, London, Greater London, WC1H 9NA, United Kingdom
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About Age Co Funeral Plan
The Age Co Funeral Plan helps take care of funeral costs and arrangements in advance, It is simple to arrange and by paying ahead now with a pre-paid funeral plan, you're protected against inflation and rising funeral expenses.