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Alexanders Appliances Direct Reviews

https://www.alexanders-direct.co.uk
Rated
Excellent

Alexanders Direct are catering equipment specialists with outstanding customer service, Free Delivery & our Price Match Promise!

Service
4.2
/5
Product
4.5
/5

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16

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23

ratings over the past year

Displaying all 347 reviews
GB
Gary Broadhurst
3 years ago
Date of purchase: 13/10/2020
What Gary Broadhurst said about Alexanders Appliances Direct:
Had to wait 2 weeks before getting my delivery, Even though it says in stock and 2 to 3 days delivery on the website, and had to contact Alexander’s for updates.
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Kevin
Alexanders Appliances Direct
3 years ago
Hello Mr Broadhurst,We are very sorry for the delay in delivery but at the time the Coolpoint delivery team and couriers were only working 2 days a week due to the pandemic and reduced staffing. We are of course very apologetic for the delay but are at the mercy of our couriers especially during these difficult times. Many thanks, Alexanders Direct
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Paul Gibson
3 years ago
Date of purchase: 25/09/2020
What Paul Gibson said about Alexanders Appliances Direct:
Brilliant service from Alexander's once again.
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PB
Pippa Best
3 years ago
Date of purchase: 23/09/2020
What Pippa Best said about Alexanders Appliances Direct:
Delivery as expected with great product. Easy to order on line.
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Trusted Customer
4 years ago
Date of purchase: 19/08/2020
Didn't receive the venting kit that I was told would come as a mail order separately to the tumble drier.
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Kevin
Alexanders Appliances Direct
3 years ago
Hello,We can only apologise for the delay in receiving the venting kit as these are sent via a different courier company to the appliances. Of course with most couriers at the moment there can be delays in delivery due to the pandemic but our sales team did their best to remedy the issue at the time. Many thanks, Alexanders Direct
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Stephanie
4 years ago
Date of purchase: 17/07/2020
What Stephanie said about Alexanders Appliances Direct:
Fantastic Service. Matched a price promise. Quick delivery. Would buy from them again.
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Trusted Customer
4 years ago
Date of purchase: 22/07/2020
Terrible ordered for next day delivery and paid an extra £70 and got the item a week later and no money back!
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Kevin
Alexanders Appliances Direct
3 years ago
Hello, We are very sorry for the delay in delivery but at the time the Coolpoint delivery team and couriers were only working 2 days a week due to the pandemic and reduced staffing. We are of course very apologetic for the delay but are at the mercy of our couriers especially during these difficult times. The sales team process the refund once the matter had been resolved.Many thanks, Alexanders Direct
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Trusted Customer
4 years ago
Date of purchase: 14/08/2020
Very fast delivery . The guys that delivered washing machine unpacked it for me . Before they arrived they called me to tell me when they will be arriving. Very good service.
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Trusted Customer
4 years ago
Date of purchase: 11/08/2020
Yes. Very helpful. Rang to discuss differences in dryer models, given clear information
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Kathryn Chave
4 years ago
Date of purchase: 21/07/2020
What Kathryn Chave said about Alexanders Appliances Direct:
The appliance is as described, was delivered when they said it would be. Altogether a very good service.
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Beth
Blackpool
4 years ago
Date of purchase: 06/08/2020
What Beth said about Alexanders Appliances Direct:
Easy online services to complete order. Efficient delivery times and great service offered by couriers/ staff. Would 100% buy from them again, and recommend their services/products.
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About Alexanders Appliances Direct
Alexanders are a Nationwide Supplier of Commercial Catering Equipment throughout the UK for Commercial Refrigeration, Kitchen Catering Equipment and Chest Freezers. We supply all types of catering equipment directly to Restaurants, Cafes, Schools, Hospitals, Bars, Pubs, Hotels, the Professional Chef, Caterer and also to the domestic market. Also we are one of the very few online retailers to carry our own stock, particularly for chest freezers and commercial refrigeration in the UK, which means we can deliver quickly and efficiently direct to you whether it is a fully fitted Commercial kitchen or a simple 'one off' chest freezer for your kitchen, garage or outbuilding.
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01264333388
Alexander House, North Acre, Andover, Hampshire, SP11 6QX, United Kingdom
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About Alexanders Appliances Direct
Alexanders are a Nationwide Supplier of Commercial Catering Equipment throughout the UK for Commercial Refrigeration, Kitchen Catering Equipment and Chest Freezers. We supply all types of catering equipment directly to Restaurants, Cafes, Schools, Hospitals, Bars, Pubs, Hotels, the Professional Chef, Caterer and also to the domestic market. Also we are one of the very few online retailers to carry our own stock, particularly for chest freezers and commercial refrigeration in the UK, which means we can deliver quickly and efficiently direct to you whether it is a fully fitted Commercial kitchen or a simple 'one off' chest freezer for your kitchen, garage or outbuilding.