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Alternative Aquitaine Reviews

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ratings over the past year

Alternative Aquitaine is no longer an active Feefo customer
Displaying all 603 reviews
Trusted Customer
8 years ago
Date of purchase: 22/07/2016
Justin and his team are fantastic... we have used them before and will no doubt book through them again next year! Their expert advice on the areas, resorts and accommodation is second to none and the
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Enjoyed reading that, thank you! I think this venue is good value and the Moliets Plage area is perfect for active families. Same again next year I hope! Justin
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Trusted Customer
8 years ago
Date of purchase: 22/08/2016
Very helpful
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thank you! Salema is a delight - this is how the Algarve was 30 years ago! Justin
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Trusted Customer
8 years ago
Date of purchase: 29/07/2016
L'équipe est très réactive et agréable. Une collaboratrice parle français et c'est vraiment très confortable .
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Merci beaucoup de vos aimables commentaires - nous sommes vraiment heureux que votre séjour à Hossegor s'est bien passé et que vous avez aimé la région! Concernant les utensiles et l'état des lieux, nous en parlerons avec le propriétaire - merci d'avoir attiré notre attention sur ces points. Bethan
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Trusted Customer
8 years ago
Date of purchase: 19/08/2016
Great initial service during the sales process. Some of the information about a damage deposit was a bit unclear (particularly an administration charge?) Overall good though.
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thanks for writing - we're so glad to hear that you enjoyed your time at Villa les Bruyeres. Thank you for your comments about the villa - we will pick up your points with the owner to see what can be done to improve. I'm not sure what you mean about an administration charge for the security deposit (there isn't one!) but my apologies for any confusion during the process. Bethan
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Trusted Customer
8 years ago
Date of purchase: 12/08/2016
Friendly and efficient.
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thank you for taking the time to write - it sounds like you enjoyed your holiday Lacanau - it is beautiful! We're sorry to hear about the damaged equipment in your villa – we will raise these issues with our partners. The Reception at the Atlantic Green estate is available to report such issues during your stay. To explain, the linen policy is unfortunately one that comes from our partners in France, and one that we must respect in order that our prices stay in line with other suppliers. Were it up to us, we would include linen and towels as a standard in the rental price (indeed, this used to be the case) but we have to follow their rules. It's as frustrating for us as it is for our clients, but I hope you understand. Bethan
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Trusted Customer
8 years ago
Date of purchase: 12/08/2016
All good. Helpful and friendly
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thanks for writing - really pleased you enjoyed your villa and Hossegor. The owner provides a basic kitchen 'starter pack' and the fridge delivers ice and filtered water non-stop! I think a couple of treats will be added to the pack next year :) Justin
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Trusted Customer
8 years ago
Date of purchase: 19/08/2016
Booking service excellent - check in too late and check out too early, accommodation structurally excellent but standard of furnishings less than expected - tired and needed updating
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thanks for writing. It would be nice to have an earlier check-in and later check-out. It's because they have a lot of villas to turn around on a Saturday. Glad that you liked the villa and Biscarrosse! Justin
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Trusted Customer
8 years ago
Date of purchase: 19/08/2016
Very professional company.
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Wow-thank you! We're so pleased you enjoyed your stay. As you say, Hossegor can get busy during the school holidays. There is a huge stretch of sandy beach to explore, and on busy days it pays to find a quiet spot, such as north of Seignosse. Bethan
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Trusted Customer
8 years ago
Date of purchase: 08/07/2016
the service is complete and always available
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Merci de vos commentaires - nous sommes heureux que votre séjour à Hossegor s'est bien passé! Bethan
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Trusted Customer
8 years ago
Date of purchase: 29/07/2016
Most helpful
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thanks very much! If we could pick up one of these Lacanau villa estates and move it next to the beach we'd be very happy! Still, a 3km ride along the cycle paths is a nice way to reach the ocean and sea-front shops, etc. Justin
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About Alternative Aquitaine
Alternative Aquitaine brings you quality holiday rentals by the sea in south west France. We visit every property personally and have in-depth knowledge of the area.
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27-31 High Street, Sidmouth, Devon, Devon, EX10 8LN, United Kingdom
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About Alternative Aquitaine
Alternative Aquitaine brings you quality holiday rentals by the sea in south west France. We visit every property personally and have in-depth knowledge of the area.