Alternative Aquitaine Reviews

Thank for your kind comments about our service! As you say it is a well looked-after house in a fabulous location. I agree 6 adults would be tight, although we think it works really well for families with children. Alex

Thanks for your feedback - we think Cabane Pecheur is fantastic too - such an authentic and charming little cottage in a lovely area. Glad you enjoyed your stay! Bethan

Thank you for your feedback - we're delighted to hear that your latest visit was a great success! Regarding the downstairs level, the owners have finally got to the bottom of it - they are on-site now installing an air-circulation system and replacing the smaller windows to improve ventilation. Bethan

Good to hear from you - thanks for taking the time to write. Reception do require guests to do departure cleaning - unless they've paid for an exit clean but 10am should be the standard departure. I was at the site again myself last week; personally I think the lake view chalets are worth the small supplement as they have a superior location. Really pleased you enjoyed your stay at Cottages du Lac - it's the most popular park in our collection. Justin

Delighted you enjoyed your break in Lacanau Ocean. Thanks very much for writing. Justin

Many thanks for your honest feedback - we are really sorry to hear about the cleaning issue on arrival. We weren't made aware of this until we received your feedback form and a cleaner could have been dispatched to the house immediately had we known. As for the pool, we have spoken to the owner to discover the chlorine level was too high - an unfortunate mistake. With regards to the TV, we were sorry to learn that the Apple TV is being activated at the house next week. This was the first rental of the season and there have been some changes to the housekeeping team - we are very sorry that you experienced the teething problems related to this. We are thrilled that you enjoyed your stay at the house despite these setbacks - if you decide to return to the area, we would be happy to apply a discount as a gesture. Bethan

Thanks for your feedback - we love the style of Cigales too! Bethan

Thank you so much for writing. By coincidence I dropped by the house last week myself. I think the owners have done an excellent job with this new-build project. Really pleased you enjoyed the Hossegor area too.

We really enjoyed reading your review - thank you so much for writing. We love Moliets and the Clairiere villas. You're right - it is a great base to explore the region too. Thanks again for your feedback.

We are SO pleased you liked it! Thank you for being lovely guests too :)