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Displaying all 603 reviews
Trusted Customer
9 years ago
Date of purchase: 04/09/2015
Staff were efficient and extremely helpful
Alternative Aquitaine
Alternative Aquitaine
9 years ago
Excellent! Enjoyed reading this :)
By the way, the new owners will be upgrading the apartment, including the kitchen items.
Justin
Product reviews
Location was fantastic. Apartment could have been slightly better stocked on utensils/plates/glasses etc but was perfect for accommodating 2 people.
Capbreton was absolutely fantastic. Hossegor had more bars/restaurants and market but was only a 15 minute walk. All in all - fantastic holiday and would definitely use again.
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Trusted Customer
9 years ago
Date of purchase: 28/08/2015
Service was great.
Alternative Aquitaine
Alternative Aquitaine
9 years ago
Thank you very much for replying to the survey. At the moment none of the Lacanau villas have wifi - it's available at reception only. We're pressing the local management company on this matter as we'd like to see in-villa wifi introduced.
Justin
Product reviews
Good but there was no wifi in the villa and most of the pool area was shaded by trees.
Lots to do in Lacanau.
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Trusted Customer
9 years ago
Date of purchase: 30/08/2015
Very knowledgable regarding the ares and properties as well as being helpful on all enquiries, including booking taxis from the airport.
Alternative Aquitaine
Alternative Aquitaine
9 years ago
thanks very much for giving your feedback. I'm very pleased to read that you enjoyed Capbreton and your villa - it's been incredibly popular this year. Sorry about the lack of microwave on arrival. Also, there has indeed been a change regarding the garage access and availability of bikes and we've amended the description. Really appreciate you writing and hope you come back!
Justin
Product reviews
Clean, well maintained, great location lovely local contact. In a very quiet area and very relaxing. I don't want to seem picky as everything was great but to try and help the owners and next guests t
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We were closer to Capbreton. Lovely little town. 15 minute walk away. Beautiful beach 10 minute stroll and the harbour with more restaraunts about a 25 minute walk. Ideal
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Trusted Customer
9 years ago
Date of purchase: 28/08/2015
We really appreciate the service provided by Alternative Aquitaine - very professional, yet personal - and have complete trust booking with them
Alternative Aquitaine
Alternative Aquitaine
9 years ago
Hello and thanks so much for your lovely review. I think you've summed up Capbreton (and the apartment for that matter) perfectly! The fish market is a 'must' and worth an early morning alarm call! Agree there is now some wear and tear and there are new owners about to take over the apartment so we will some upgrading for next season. Thanks again for writing - it's much appreciated.
Justin
Product reviews
Excellent location, with a fine sea view, especially as the sun sets. Well-equipped, comfortable and spacious. Yes, one or two items are showing a little bit of wear and tear but everything can't be
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We stayed in Capbreton and really liked this resort. Super beach, lots of restaurants, excellent fish market. The village centre was bustling, with nice shops and more cafes and restaurants and the
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Trusted Customer
9 years ago
Date of purchase: 21/08/2015
Alternative Aquitaine were very helpful, not only as far as our accomodation was concerned but also went out of their way to find accomodation for our friends. A personal touch which gives you confide
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thanks very much for your great feedback. Ma Lande is a simple beach apartment but 'does the job' really well. We'll ask the owner to check the oven.
Justin
Product reviews
We loved it and are booking again for next year. Great central location, parking space a real bonus at it is so busy in the town and parking a nightmare otherwise. We loved the shabby chic vibe of the
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Perfect for us as a family, 10 year old boy loved the surfing and 18 year old loved the nightlife, we loved the beaches and the weather. It is very busy but you get used to it. The best beach for us w
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Trusted Customer
9 years ago
Date of purchase: 14/08/2015
Could not have been more helpful and communicative.
Alternative Aquitaine
Alternative Aquitaine
9 years ago
Lovely feedback thank you! The apartment will be even better next season - new owners will be doing a little make-over. Thanks for writing.
Justin
Product reviews
Excellent. Close to everything you need with a sea view.
All you need for great family holiday.
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Trusted Customer
9 years ago
Date of purchase: 21/08/2015
great service- efficient, patient, knowledgable and all round excellent customer service. They made choosing and booking our holiday very easy! Thank you Alternative Aquitaine, you undoubtably know yo
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Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thanks for writing and this is helpful feedback that we can pass on to the team at Cottages du Lac.
Justin
Product reviews
Cottages du lac is a great holiday village, it does lack a shop (although there is one at the campsite next door but this is not advertised), the snack bar is great but could be even better and we wou
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Trusted Customer
9 years ago
Date of purchase: 21/08/2015
Prompt and attentive service,properties were as described.
Alternative Aquitaine
Alternative Aquitaine
9 years ago
That's fantastic feedback for these new townhouses in Biarritz, thank you! Delighted that you had a good holiday. I'm heading there in a few weeks' time!
Justin
Product reviews
Great location near the beach,good quality townhouse.Pool was very warm and well maintained.
Beautiful beaches and lots to see and do.Spectacular coastline.
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Trusted Customer
9 years ago
Date of purchase: 28/08/2015
Professionnalisme
Alternative Aquitaine
Alternative Aquitaine
8 years ago
Bonjour, je vous remercie de votre appréciation.
Justin
Product reviews
Localisation & villa très agréables. Piscine & terrasse sous les pins sont un plus. Quelques petites améliorations à apporter à l'entretien du matériel (de jardin, sommiers, vaisselle...)
Superbe
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Trusted Customer
9 years ago
Date of purchase: 28/08/2015
Good communication at all times.
Alternative Aquitaine
Alternative Aquitaine
8 years ago
another happy guest at Les Chats Perches in Labenne! Thanks very much for writing, we really appreciate it.
Justin
Product reviews
The property was delightful, it made for a fabulously relaxing holiday. Philippe was lovely, giving us eggs from his hens and pickings from his veg garden, nothing was too much trouble for him. The ch
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Labenne-Océan is a lovely quiet place with a beautiful, long, popular beach. The swimming was guarded all day. We bought fresh baguettes and croissants from the local patisserie and hired bikes to cyc
Alternative Aquitaine brings you quality holiday rentals by the sea in south west France. We visit every property personally and have in-depth knowledge of the area.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alternative Aquitaine brings you quality holiday rentals by the sea in south west France. We visit every property personally and have in-depth knowledge of the area.