Alternative Aquitaine is no longer an active Feefo customer
Displaying all 603 reviews
Trusted Customer
9 years ago
Date of purchase: 21/08/2015
good fast personal service
Alternative Aquitaine
Alternative Aquitaine
9 years ago
Thanks for replying to the survey and glad to read that you enjoyed Moliets. We do work hard lobbying these French suppliers about their cleaning rules. The option of having an exit clean is available but very expensive. The lobbying will continue...!
Justin
Product reviews
Good, but a bit tired. Irritating to pay a substantial amount for the villa, and still be expected to take bedding off and clean at end of stay.
good surfing
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Trusted Customer
9 years ago
Date of purchase: 21/08/2015
Expensive rental.
Product reviews
Some of the equipment needs updating e.g. the base of the fridge was rusty. The coffee table was damaged.
The bathrooms / shower room were in need of a refresh / re-grouting
The towels were very po
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love this area and return regularly .
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Trusted Customer
9 years ago
Date of purchase: 14/08/2015
Efficient
Alternative Aquitaine
Alternative Aquitaine
9 years ago
Thanks for writing - glad you enjoyed the villa and beautiful Saint Jean de Luz!
Justin
Product reviews
Lovely location
Picturesque
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Trusted Customer
9 years ago
Date of purchase: 21/08/2015
Booking with A.A. has been nice and easy all the time. Agents are very supportive, the information they gave me was acurate and complete.
Product reviews
Hossegor is a great holidays destination for all kinds of people.
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Trusted Customer
9 years ago
Date of purchase: 21/08/2015
good communication and directions
Alternative Aquitaine
Alternative Aquitaine
9 years ago
Thanks for writing back. Disappointed to see this feedback on your villa at Atlantic Green. I hope the cleaning issue was dealt with immediately by reception. It's not uncommon in France to receive an ' offcious' instructions sheet on arrival but I agree the tone of these could be improved. Agree with your tip about heading up to Carcans Plage for a quieter beach and one that many say is better for younger kids.
Justin
Product reviews
villa not clean on arrival despite the very officious letter to all occupants about the requirements upon departure. Pool cover broken and dirty; would not have offered any pool safety to a family wit
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wide range of things to do and excellent beaches (Carcans Plage worth the short extra drive)
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Trusted Customer
9 years ago
Date of purchase: 14/08/2015
very helpful and would use again
Alternative Aquitaine
Alternative Aquitaine
8 years ago
Thanks for your reply and helpful comments. The two upstairs bedrooms (that we describe as being more basic) now each have a double bed and single bed. I know the owners have looked into putting a shower curtain up but feel it detracts from what is a very modern bathroom/wet room. There are glasses, crockery, cutlery etc for 12. Sorry there was an issue with one of the blinds during the last couple of days - hopefully the air-con kept the room cool. Glad that you like the villa though and do let us know if you are indeed planning to come back this summer.
Justin
Product reviews
The property was advertised as high quality but was good but not high. There bedrooms were quite basic and showers were really awkward as when you had a shower the whole shower room and toilet were s
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Fantastic area and surf was brilliant will definitely go back next year.
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Trusted Customer
9 years ago
Date of purchase: 21/08/2015
They were very helpful with the booking process & gave lots of advice on the resort we chose.
Product reviews
We had a lake front cottage which was in an excellent location and the cottage was very well kitted out. The cottage was very spacious too. The resort itself was lovely with both nice heated outdoor &
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Biscarrosse was a lovely seaside resort with some great restaurants including ones serving wonderful fruits de mer. The beach is long and sandy with some great surf for surfing or body boarding. I wou
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Trusted Customer
9 years ago
Date of purchase: 07/08/2015
They offer a very good service which is competitive on price. You can tell that they have done good research on the properties that they offer.
Product reviews
A charming place in a lovely setting. There are good facilities there and it is well located for Arcachon and the surrounding areas to visit by road or by bicycle.
Good but very busy in August. You need to time your runs as there can be a lot of traffic.
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Trusted Customer
9 years ago
Date of purchase: 26/07/2015
Very friendly and informative
Alternative Aquitaine
Alternative Aquitaine
9 years ago
thank you for replying to the survey. Yes, agree this is a great venue for young people on a surfing holiday. It's been another long season of rentals at Les Grandes Vagues and we will be sure to check things out at the flat to be ready for the Autumn and Winter season when the big surf swells arrive!
Justin
Product reviews
Very good flat for young people but some furnitures are damaged
Best place to surf
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Trusted Customer
9 years ago
Date of purchase: 14/08/2015
We have had a good experience dealing with this company. Friendly and professional staff
Alternative Aquitaine
Alternative Aquitaine
9 years ago
Thanks very much for writing about your experience. Do bear us in mind if you return to Saint Jean de Luz.
Justin
Alternative Aquitaine brings you quality holiday rentals by the sea in south west France. We visit every property personally and have in-depth knowledge of the area.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alternative Aquitaine brings you quality holiday rentals by the sea in south west France. We visit every property personally and have in-depth knowledge of the area.