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Ambassador Cruise Line Reviews

Rated
Excellent

A new British cruise line for a new era. We are Ambassador, where your next journey of exploration begins.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

1,650

364

79

33

50

2,176

ratings over the past year

Displaying all 5,671 reviews
Trusted Customer
2 years ago
Date of purchase: 25/06/2021
We have booked for the April cruise to Hamburg . We are still unable to enter guest details . Haven’t seen anything yet about the Christmas markets cruise.
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Thank you for your feedback, we are constantly looking to improve our website and will be making updates in the comings weeks and month to enhance and improve the functionality.
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Trusted Customer
2 years ago
Date of purchase: 24/06/2021
Very helpful, website easy to use but it crashed (probably because it was very busy). I rang, couldn’t get through, there was a facility to have a call back. There have been so many times when I’ve us
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We look forward to welcoming you onboard soon.
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Sue Wells
Essex
2 years ago
Date of purchase: 24/06/2021
What Sue Wells said about Ambassador Cruise Line:
Very helpful, friendly and knowledgeable. The person i spoke to was very patient and answered all my queries.
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our staff helpful and knowledgeable. We look forward to welcoming you onboard soon.
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Trusted Customer
2 years ago
Date of purchase: 24/06/2021
Fantastic service,,, friendly,, efficient and informative,,,, so easy to book direct.
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you received fantastic service. We look forward to welcoming you onboard soon.
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Anne Millar
2 years ago
Date of purchase: 29/12/2021
What Anne Millar said about Ambassador Cruise Line:
Friendly, efficient and professional. Picked up that my coach booking required changing even before I mentioned it.
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our staff efficient and friendly. We look forward to welcoming you onboard soon.
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Philip John Wood
2 years ago
Date of purchase: 18/10/2021
What Philip John Wood said about Ambassador Cruise Line:
Easy to talk to. Answered all my questions Easy to book.
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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Kevin White
2 years ago
Date of purchase: 02/03/2022
What Kevin White said about Ambassador Cruise Line:
Website is dreadful. When looking at cruises the website, after trying to go back a page the site kept returning to the beginning. Whilst booking we wanted to amend something and same problem. Wh
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Im sorry to hear you had issues with our website if you still need any further assistance please feel free to contact me on sales@ambassadorcruiseline.com and i will be more than happy to help, Kind Regards Sarah
KW
Kevin White
2 years ago
We do not need assistance. You need to improve your website!
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Jane Abbott
2 years ago
Date of purchase: 06/03/2022
What Jane Abbott said about Ambassador Cruise Line:
It was easy to book, and useful that the available cabins in our selected category were shown.
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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Trusted Customer
2 years ago
Date of purchase: 18/11/2021
Excellent help with booking, brilliant cruise outline at an affordable price
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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FLORENCE WOODS
2 years ago
Date of purchase: 20/07/2021
What FLORENCE WOODS said about Ambassador Cruise Line:
Service good Easy to use got room we wanted
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Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.
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8th Floor Becket House, 36 Old Jewry, London, City of London, EC2R 8DD, United Kingdom
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About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.