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Ambassador Cruise Line Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ambassador-cruise-line | Feefo

Displaying all 5,669 reviews

Trusted Customer

2 years ago

Date of purchase: 28/06/2021

Telephoned as site went down when I booked on line, they were very helpful and sorted out my cruise quickly and efficiently

Sarah Partridge

Ambassador Cruise Line

2 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Rosemary Farley

Cornwall

2 years ago

Date of purchase: 01/08/2021

What Rosemary Farley said about Ambassador Cruise Line:

The people on the telephone were very helpful and made booking very simple.

Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We are pleased that you found our staff very helpful. We look forward to welcoming you onboard soon.

Margaret Atkin

2 years ago

Date of purchase: 24/11/2021

What Margaret Atkin said about Ambassador Cruise Line:

I wished to cancel my booking as I didn't want to go to St Petersburg. The tour operator advised of altering my cruise to a preferable one. She was very accomodating. Waiting to see new brochure.

Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We are pleased that you found our staff to be accommodating. We look forward to welcoming you onboard soon.

Product reviews

David Russell

2 years ago

Date of purchase: 22/09/2021

What David Russell said about Ambassador Cruise Line:

Originally booked Canada and Greenland but had to change due to family commitments Staff were very helpful I changed cruise to Mediterranean and Black Sea All done without any problems great servic

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Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We look forward to welcoming you onboard soon.

Richard Gore

Adelaide. South Australia.

2 years ago

Date of purchase: 03/09/2021

What Richard Gore said about Ambassador Cruise Line:

Web site good, but no good for over seas bookings,had to do phone booking Staff where excellent and knowledgable

Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We are pleased that you found our staff excellent. We look forward to welcoming you onboard soon.

Paul King

2 years ago

Date of purchase: 24/06/2021

What Paul King said about Ambassador Cruise Line:

great new cruise line with experienced staff from C&M staff , Trying so hard but not having a lot of luck with world situation, Give them support and a they will show there worth ,Looking eorward to 3

...

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Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We look forward to welcoming you onboard soon.

Product reviews

Trusted Customer

2 years ago

Date of purchase: 09/02/2022

Excellent response from customer services to book and choice of upgrade

Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We are pleased that you found our service excellent. We look forward to welcoming you onboard soon.

Product reviews

Trusted Customer

2 years ago

Date of purchase: 26/01/2022

IAll the assistants were very helpful during our booking as I have a medical problem and I am unable to wear a mask but can wear a shield if need be. Having sent my doctor's letter I had a prompt repl

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Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We look forward to welcoming you onboard soon.

WILLIAM MCAUSLAND

2 years ago

Date of purchase: 26/06/2021

What WILLIAM MCAUSLAND said about Ambassador Cruise Line:

Friendly staff who helped me make my booking simple and easy to understand

Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We are pleased that you found our staff friendly and helpful. We look forward to welcoming you onboard soon.

Jessie Bleazey

2 years ago

Date of purchase: 21/01/2022

What Jessie Bleazey said about Ambassador Cruise Line:

Very easy to book, brilliant sales assistance all info given with no problems. Looking forward to our cruise.

Sarah Partridge

Ambassador Cruise Line

2 years ago

Many thanks for your positive comments. We are pleased that you found our staff helpful. We look forward to welcoming you onboard soon.

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About Ambassador Cruise Line

Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.

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01708973563

8th Floor Becket House, 36 Old Jewry, London, City of London, EC2R 8DD, United Kingdom