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Ambassador Cruise Line Reviews

Rated
Excellent

A new British cruise line for a new era. We are Ambassador, where your next journey of exploration begins.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

1,647

364

81

33

52

2,177

ratings over the past year

Displaying all 5,660 reviews
Trusted Customer
2 years ago
Date of purchase: 01/03/2022
Excellent service. Staff very helpful and efficient. Looking forward to the two cruises booked. Would definitely recommend and use them again.
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our booking process straightforward. We look forward to welcoming you onboard soon.
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Christopher John Heeley
2 years ago
Date of purchase: 14/01/2022
What Christopher John Heeley said about Ambassador Cruise Line:
when my wife phoned the lady on customer services she was very kind ,patient and helpful to us in answeringour questions
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our staff helpful. We look forward to welcoming you onboard soon.
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Trusted Customer
2 years ago
Date of purchase: 01/08/2021
Staff always helpful when I have spoken to them on the telephone.
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our staff helpful. We look forward to welcoming you onboard soon.
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Lesley Robinson
2 years ago
Date of purchase: 02/03/2022
What Lesley Robinson said about Ambassador Cruise Line:
Easy booking, customer service was friendly and informative.
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our staff helpful. We look forward to welcoming you onboard soon.
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Trusted Customer
2 years ago
Date of purchase: 11/10/2021
Staff were very helpful when I muddled up my booking they answered promptly and helped with all my questions in a professional manner.
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found your experience clear. We look forward to welcoming you onboard soon.
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Trusted Customer
2 years ago
Date of purchase: 08/11/2021
Booked online which was straightforward. Had a query after booking which was dealt with over the phone with a very polite and helpful assistant
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found your experience clear. We look forward to welcoming you onboard soon.
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Michael Pattison
2 years ago
Date of purchase: 01/08/2021
What Michael Pattison said about Ambassador Cruise Line:
Very pleasant booking agent led me painlessly through the booking process. Did a follow up call to make sure I hadn't missed anything.
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our staff helpful. We look forward to welcoming you onboard soon.
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MH
Mary Janet Hancock
2 years ago
Date of purchase: 28/11/2021
What Mary Janet Hancock said about Ambassador Cruise Line:
very helpful very polite, and answered, all my questions.
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our staff helpful. We look forward to welcoming you onboard soon.
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RP
Raymond Payne
2 years ago
Date of purchase: 27/02/2022
What Raymond Payne said about Ambassador Cruise Line:
Not the easiest Company to deal with. Difficult to log in and get details of the ship and my cruise . Not able to contact on Saturday ! Surely the busiest time for working people to book ?
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Trusted Customer
2 years ago
Date of purchase: 30/06/2021
Great service.
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Charlotte Hooper
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
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About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.
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8th Floor Becket House, 36 Old Jewry, London, City of London, EC2R 8DD, United Kingdom
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About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.