Merchant Logo

Ambassador Cruise Line Reviews

Rated
Excellent

A new British cruise line for a new era. We are Ambassador, where your next journey of exploration begins.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

1,643

363

81

33

52

2,172

ratings over the past year

Displaying all 5,658 reviews
Trusted Customer
2 years ago
Date of purchase: 27/02/2022
Very helpful and friendly in assisting me with a few questions about extra packages available on our cruise.
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our booking process straightforward. We look forward to welcoming you onboard soon.
Product reviews

0
Share
LS
Lois Speller
2 years ago
Date of purchase: 06/07/2021
What Lois Speller said about Ambassador Cruise Line:
It was easy to book; we talked to a member of staff and everything was explained and booking went ahead. The way in which deposits are handled is reassuring.
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
0
Share
HA
Heather Adlington
Norfolk
2 years ago
Date of purchase: 23/11/2021
What Heather Adlington said about Ambassador Cruise Line:
Ambassador's website is so easy to use and very easy to customise your holiday at every step. Their drinks packages are clearly laid out so you know exactly what you're paying for. I had booked a sol
...
Read all
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our staff helpful and efficient. We look forward to welcoming you onboard soon.
0
Share
GW
Gordon Walker
2 years ago
Date of purchase: 08/08/2021
What Gordon Walker said about Ambassador Cruise Line:
It was so easy, no problems what so ever
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
BB
BARRY BENNETT
Basingstoke
2 years ago
Date of purchase: 25/06/2021
What BARRY BENNETT said about Ambassador Cruise Line:
Helpful staff even though system was still brand new. Options were well explained in a friendly and patient way. This booking was made in the middle of 2021 but there has been little contact or upda
...
Read all
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
GW
Gordon Walker
2 years ago
Date of purchase: 24/09/2021
What Gordon Walker said about Ambassador Cruise Line:
So far no issues, straight forward and simple
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our booking process straight forward. We look forward to welcoming you onboard soon.
Product reviews

0
Share
DH
Derek Holness
HERNE BAY
2 years ago
Date of purchase: 25/06/2021
What Derek Holness said about Ambassador Cruise Line:
Yes,first class service.
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
TC
Thomas Campbell
2 years ago
Date of purchase: 27/09/2021
What Thomas Campbell said about Ambassador Cruise Line:
I was able to talk to real people on the phone who knew what they were talking about rather than booking agents.
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
SW
Susan Ena Ward
Norwich
2 years ago
Date of purchase: 28/09/2021
What Susan Ena Ward said about Ambassador Cruise Line:
Very eady to nook my up and coming Cruise with you . All staff very friendly .
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
SM
Sharon Madgin
2 years ago
Date of purchase: 08/11/2021
What Sharon Madgin said about Ambassador Cruise Line:
The whole process was straightforward, the Ambassador colleague was friendly and efficient and made the conversation enjoyable!
Merchant Logo
Charlotte Hooper
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found our booking process enjoyable. We look forward to welcoming you onboard soon.
Product reviews

0
Share
About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.
Read all
8th Floor Becket House, 36 Old Jewry, London, City of London, EC2R 8DD, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.