Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Ambassador Cruise Line Reviews

https://www.ambassadorcruiseline.com/
Rated
Excellent

A new British cruise line for a new era. We are Ambassador, where your next journey of exploration begins.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

1,642

360

81

33

52

2,168

ratings over the past year

Displaying all 5,635 reviews
Trusted Customer
2 years ago
Date of purchase: 21/02/2022
Quick response to phone call, efficient service, gave me all the information needed. Only slight problem was when I was transferred to the secure payment section contact was lost. I had to recall and
...
Read all
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
Trusted Customer
2 years ago
Date of purchase: 20/02/2022
Customer service agent named Karen was very helpful and informative. I was guided through the process very well.
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Many thanks for your positive comments. We are pleased that you found Karen to be helpful and informative. We will ensure your comments are passed onto her. We look forward to welcoming you onboard soon.
Product reviews

0
Share
AB
alan battersby
2 years ago
Date of purchase: 04/07/2021
What alan battersby said about Ambassador Cruise Line:
would recommend
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
RS
Robin Stevens
Chelmsford
2 years ago
Date of purchase: 14/02/2022
What Robin Stevens said about Ambassador Cruise Line:
My conversations over the telephone were handled pleasantly with an appropriate level of banter. The people I spoke to seemed to know the answers to my questions.
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
0
Share
Trusted Customer
2 years ago
Date of purchase: 22/02/2022
Excellent sales service. Clear, concise and no pressure to pay for additional items.
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
0
Share
Trusted Customer
2 years ago
Date of purchase: 14/02/2022
It was straightforward, easy to do
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
Trusted Customer
2 years ago
Date of purchase: 14/02/2022
The contact should consider the age of client and slow down speak clearly and not be in a hurry( This surely can be ascertained after a few ‘ can you repeat that again ‘ and can you slow down please’
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We will look into this for you and address your comments to improve the quality of service received. We look forward to having you join us onboard soon.
0
Share
Trusted Customer
2 years ago
Date of purchase: 14/02/2022
Very helpful member of staff made the booking process very easy
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
Trusted Customer
2 years ago
Date of purchase: 18/02/2022
Our first time with ambassador although we have been cruising for many years,wether we will recommend them will depend on the cruise itself.
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
Trusted Customer
2 years ago
Date of purchase: 17/02/2022
Everything
Merchant Logo
Sarah Partridge
Ambassador Cruise Line
2 years ago
Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.
Product reviews

0
Share
Not received a review invite?
About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.
Read all
01708973563
8th Floor Becket House, 36 Old Jewry, London, City of London, EC2R 8DD, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Ambassador Cruise Line
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.