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Australian Seniors Reviews

https://www.seniors.com.au
Rated
Excellent

We’re committed to helping Australians over 50 stay in control of the things that matter.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

365

75

13

4

9

466

ratings over the past year

Displaying all 5,488 reviews
MJ
Michael Judge
Officer, Vic
2 months ago
Date of purchase: 01/07/2024
What Michael Judge said about Australian Seniors:
I found using the web site easy for car insurance, they are many opyions
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CX
Australian Seniors
1 month ago
Hi Michael, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa
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JUDITH HOLMES
Marrickville
2 months ago
Date of purchase: 27/06/2024
What JUDITH HOLMES said about Australian Seniors:
It was very efficient
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CX
Australian Seniors
2 months ago
Hi Judith, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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IR
Ian Ratcliffe
2 months ago
Date of purchase: 28/06/2024
What Ian Ratcliffe said about Australian Seniors:
Good experience no pressure 👍
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CX
Australian Seniors
2 months ago
Hi Ian, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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Trusted Customer
2 months ago
Date of purchase: 28/06/2024
I rang the Australian Seniors hotline number to clarify car insurance policy coverage details, particularly with regards to approved repairers in my area. The staff member was friendly, helpful and an
...
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CX
Australian Seniors
2 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
Trusted Customer
2 months ago
You're welcome Scott.
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Trusted Customer
2 months ago
Date of purchase: 03/06/2024
My CSO was knowledgeable and understood my situation. When I showed concern at the cost of the policy I felt there was a lack of concern or understanding either for my age (71yo) or the fact that I wa
...
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CX
Australian Seniors
2 months ago
Hi there, Thank you for taking the time in sharing your review with us, I am sorry for any dissatisfaction caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team to look into this further. Kind regards, Scott
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Trusted Customer
2 months ago
Date of purchase: 26/06/2024
Great service and easy to understand what the policy was about
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CX
Australian Seniors
2 months ago
Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
2 months ago
Date of purchase: 26/06/2024
As before..
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MW
MARGARET WEAR
Adelaide
2 months ago
Date of purchase: 24/06/2024
What MARGARET WEAR said about Australian Seniors:
The service was excellent. Very informative
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CX
Australian Seniors
2 months ago
Hi Margaret, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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Richard Browne
Melbourne
2 months ago
Date of purchase: 24/06/2024
What Richard Browne said about Australian Seniors:
Took two calls to finally get the quote to contain the essential detail. Both consultants were courteous and helpful but it shouldn’t require two attempts.
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CX
Australian Seniors
2 months ago
Hi Richard, Thank you for taking the time in sharing your review with us. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We appreciate you bringing this to our attention as we have passed along your feedback to understand your comments in greater detail. Please do not hesitate to reach out if you do have any questions about your policy, we will do our best to assist you. Kind regards, Scott
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Trusted Customer
2 months ago
Date of purchase: 24/06/2024
Detailed
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CX
Australian Seniors
2 months ago
Hi there, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.
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02 8886 8034
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.