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Australian Seniors Reviews

https://www.seniors.com.au
Rated
Excellent

We’re committed to helping Australians over 50 stay in control of the things that matter.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

367

75

13

4

9

468

ratings over the past year

Displaying all 5,491 reviews
RP
Russell Paxino
6 months ago
Date of purchase: 23/02/2024
What Russell Paxino said about Australian Seniors:
Great customer service with good advice.
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CX
Australian Seniors
6 months ago
Hi Russell, It is always great to hear of the service that our customers receive when speaking with our team members and that we have been able to assist you with your insurance needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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VL
Vikki Leaver
Kununurra WA
6 months ago
Date of purchase: 21/02/2024
What Vikki Leaver said about Australian Seniors:
Excellent customer service good communication.
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CX
Australian Seniors
6 months ago
Hi Vikki, We are delighted to hear of the excellent service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
Product reviews

1
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Trusted Customer
6 months ago
Date of purchase: 22/02/2024
Application form on home and contents insurance was easy to understand.
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CX
Australian Seniors
6 months ago
Hi there, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa
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Trusted Customer
7 months ago
Date of purchase: 13/02/2024
The service was excellent and things were explained very carefully and I felt comfortable with my decision.
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CX
Australian Seniors
6 months ago
Hi there, It is fantastic to hear of the excellent service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
0
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Trusted Customer
7 months ago
Date of purchase: 16/02/2024
The salesman I took out the policy with over the phone was excellent, but when I had a simple query a week later, I hoped to speak with a Seniors Insurance representative on the phone , but instead en
...
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CX
Australian Seniors
6 months ago
Hi there, Thank you for taking the time to share your review with us and we are delighted to know of the service that you received when speaking with our team member. However, we are sorry to hear of any frustrations caused when calling through and appreciate your feedback regarding our after-hours call service. Please let me know if you would like for me to arrange for one of our team members to be in touch with you to discuss your query further. Kind regards, Alisa
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RM
Renate Moellenhoff
Padbury
7 months ago
Date of purchase: 17/02/2024
What Renate Moellenhoff said about Australian Seniors:
Website easy to navigate for quote and get in contact with
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CX
Australian Seniors
6 months ago
Hi Renate, We are always happy to hear that we have been able to provide our customers with an affordable policy and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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Trusted Customer
7 months ago
Date of purchase: 16/02/2024
Highly competitive and lower premiums made switching easy.
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CX
Australian Seniors
7 months ago
Hi there, I am glad to hear about your appreciation regarding our service and that your policy is right for you. Thank you so much for your feedback and for sharing your kind words. Kind regards, Scott
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MA
Michael Ashman
7 months ago
Date of purchase: 14/02/2024
What Michael Ashman said about Australian Seniors:
Great,friendly operator on phone,fair prices
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CX
Australian Seniors
7 months ago
Hi Michael, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
7 months ago
Date of purchase: 31/01/2024
The staff was friendly and helpfull with my Questions. I have house / contents and car with you and wanted to know if I could combine them into one so that one payment would come out of the bank month
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CX
Australian Seniors
7 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us and for providing us with your feedback. Kind regards, Scott
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0
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Trusted Customer
7 months ago
Date of purchase: 13/02/2024
Helpful, professional, courteous and assisted me with getting a policy I could afford while still providing the cover I wanted. Thank you.
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CX
Australian Seniors
7 months ago
Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.
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02 8886 8034
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.