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Australian Seniors Reviews

https://www.seniors.com.au
Rated
Excellent

We’re committed to helping Australians over 50 stay in control of the things that matter.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

367

75

13

4

9

468

ratings over the past year

Displaying all 5,491 reviews
Trusted Customer
7 months ago
Date of purchase: 10/02/2024
Excellent customer service
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CX
Australian Seniors
7 months ago
Hi there, We are happy to hear of the excellent service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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Karen Lynch
Rockhampton
7 months ago
Date of purchase: 09/02/2024
What Karen Lynch said about Australian Seniors:
Straight forward easy to navigate through the website and customer service
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CX
Australian Seniors
7 months ago
Hi Karen, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa
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Trusted Customer
7 months ago
Date of purchase: 10/02/2024
The online process was relatively easy and the premium was good value for me.
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CX
Australian Seniors
7 months ago
Hi there, I am glad to hear that our online process was easy for you and that your policy is of value. Thank you for sharing your feedback, we appreciate your review. Kind regards, Scott
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Trusted Customer
7 months ago
Date of purchase: 09/02/2024
this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.
Merchant Logo
CX
Australian Seniors
7 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
Product reviews

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BL
Bradley Lyons
7 months ago
Date of purchase: 08/02/2024
What Bradley Lyons said about Australian Seniors:
I would definitely recommend a friend as you we’re straight and efficient thankyou
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CX
Australian Seniors
7 months ago
Hi Bradley, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott
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BO
Brian Owens
7 months ago
Date of purchase: 30/01/2024
What Brian Owens said about Australian Seniors:
Every step was so easy I couldn't be happier with your service
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CX
Australian Seniors
7 months ago
Hi Brian, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Scott
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Neville O'brien
7 months ago
Date of purchase: 07/02/2024
What Neville O'brien said about Australian Seniors:
good service
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CX
Australian Seniors
7 months ago
Hi Neville, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
Product reviews

1
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Trusted Customer
7 months ago
Date of purchase: 07/02/2024
Simple easy online experience; would use again.
Merchant Logo
CX
Australian Seniors
7 months ago
Hi there, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa
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BK
Bernard Katchor
7 months ago
Date of purchase: 07/02/2024
What Bernard Katchor said about Australian Seniors:
deplorable phone system Impossible to get a person unless you listen to a long story about a new policy i hang up twice but 3rd time at end of log story 3 if you dont understand this person said he w
...
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CX
Australian Seniors
7 months ago
Hi Bernard, Thank you for taking the time out of your day to share your feedback with us. I would like to apologise for any frustrations caused during your experience and I appreciate you providing us with the opportunity to review this further. While I am glad to hear that this matter has been resolved, however, I have also passed your feedback on to the relevant team to look into. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa
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Trusted Customer
7 months ago
Date of purchase: 06/02/2024
I had very clear and concise feedback to questions
Merchant Logo
CX
Australian Seniors
7 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.
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02 8886 8034
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.