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Australian Seniors Reviews

https://www.seniors.com.au
Rated
Excellent

We’re committed to helping Australians over 50 stay in control of the things that matter.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

367

75

13

4

9

468

ratings over the past year

Displaying all 5,491 reviews
MB
Mark Briggs
7 months ago
Date of purchase: 29/01/2024
What Mark Briggs said about Australian Seniors:
Your service is very good, can't thank you enough always very helpful
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CX
Australian Seniors
7 months ago
Hi Mark, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
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Trusted Customer
7 months ago
Date of purchase: 19/01/2024
The consultant was polite and helpful, the insurance product was competitively priced and suited my needs. All in all the whole process was relatively painless and saved me money.
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CX
Australian Seniors
7 months ago
Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
7 months ago
Date of purchase: 23/01/2024
Your phone service is deplorable long waiting times and horrible music. I got cut off after 25 mins waiting tried 4 times and got redirected never rang back when promised they would
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CX
Australian Seniors
7 months ago
Hi there, Thank you for taking the time to reach out and I am sorry to hear of your frustrations during your recent experience when contacting our team. As this is not the service that we hope for our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to contact you and assist you further. I have passed your message on to the relevant team to review your feedback and be in touch with you to discuss your concerns. Kind regards, Alisa
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CX
Australian Seniors
7 months ago
Hi there, I understand that our team have attempted to contact you, however, have been unsuccessful and an email has been sent to you from our team to assist you further. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa
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GD
Geraldine Davies
7 months ago
Date of purchase: 23/01/2024
What Geraldine Davies said about Australian Seniors:
Excellent communication by 2 operators. Explained everything clearly and thoroughly.
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CX
Australian Seniors
7 months ago
Hi Geraldine, It is always wonderful to hear of the service that our customers receive when speaking with our team members and that you have been left feeling informed of your cover. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa
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JS
Janis Stankovic
Kyabram
7 months ago
Date of purchase: 22/01/2024
What Janis Stankovic said about Australian Seniors:
Helpful easy to deal with made me feel comfortable with my choice
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CX
Australian Seniors
7 months ago
Hi Janice, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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Trusted Customer
7 months ago
Date of purchase: 21/01/2024
Good value and competitive, easily navigated website h
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CX
Australian Seniors
7 months ago
Hi there, It is always fantastic to hear of the value that our customers have found in their cover and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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CR
Carmen Romaniuk
Clarence Park
7 months ago
Date of purchase: 17/01/2024
What Carmen Romaniuk said about Australian Seniors:
very easy to sign up for insurance, prompt processing and acceptance of application.
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CX
Australian Seniors
7 months ago
Hi Carmen, I am pleased to hear about the ease you have found while setting up your policy and that your online application was streamlined. Thank you for sharing your feedback, we appreciate your review. Kind regards, Scott
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FS
Frank Sowden
Sydney
8 months ago
Date of purchase: 17/01/2024
What Frank Sowden said about Australian Seniors:
Good listening skills and supportive to meet our needs
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CX
Australian Seniors
8 months ago
Hi Frank, We are always pleased to hear of the service that our customers receive when speaking with our team members and that we have been able to provide you with suitable cover. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa
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RA
Raymond Anthony
8 months ago
Date of purchase: 14/01/2023
What Raymond Anthony said about Australian Seniors:
you have set up automatic renewal without my authorization or your even telling me. I shall get quotes elsewhere
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CX
Australian Seniors
8 months ago
Hi Raymond, Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction caused. We would like the opportunity to discuss your concern with you. Can you please confirm if you would like to be contacted and I can arrange for one of our team members to be in touch Kind regards, Scott
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HP
Hagop Panossian
perth
8 months ago
Date of purchase: 16/01/2024
What Hagop Panossian said about Australian Seniors:
the service is excellent , and i recommended family and freinds
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CX
Australian Seniors
8 months ago
Hi Hagop, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
HP
Hagop Panossian
8 months ago
i recommend to my family
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.
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02 8886 8034
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About Australian Seniors
Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.