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Australian Seniors Reviews | Customer Service Reviews for https://www.feefo.com/reviews/australian-seniors-insurance-agency | Feefo

Displaying all 5,491 reviews

Paul Trebilcock

8 months ago

Date of purchase: 11/01/2024

What Paul Trebilcock said about Australian Seniors:

Easy to navigate online application

Australian Seniors

8 months ago

Hi Paul, It is always great to hear of our customer's experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

Robert Cameron

8 months ago

Date of purchase: 10/01/2024

What Robert Cameron said about Australian Seniors:

Great but would have liked to talk to a real person.

Australian Seniors

8 months ago

Hi Robert, Thank you for reaching out and sharing your feedback with us, we are sorry to hear of any dissatisfaction caused during your recent experience. At Australian Seniors, we like to provide the ability for our customers to arrange or view their cover through our online portal at times that are outside of our operating hours, however, our team members are also available to assist our customers Monday to Friday between 8am to 8pm (AEST), by calling 13 13 43. Please let me know if you would like to discuss any outstanding queries with our team and I can organise for one of our helpful team members be in touch with you. Thanks again for taking the time to provide your feedback, we really appreciate it. Kind regards, Alisa

Product reviews

Trusted Customer

8 months ago

Date of purchase: 10/01/2024

Perfect in every sense of the word

Australian Seniors

8 months ago

Hi there, It is always a pleasure to hear of the service that our customers receive during their experience and that we have been able to provide you with cover to suit your needs. Thank you for sharing your kind words with us, we really appreciate it. Kind regards, Alisa

Product reviews

Trusted Customer

8 months ago

Date of purchase: 09/01/2024

The consultant was extremely helpful and patient offering me an excellent change to my insurance.

Australian Seniors

8 months ago

Hi there, We are happy to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

Trusted Customer

8 months ago

Date of purchase: 10/01/2024

Every thing was made easy to understand. Very clear on all information provided. And my questions were answered.

Australian Seniors

8 months ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

Paul P.

Cranbourne

8 months ago

Date of purchase: 09/01/2024

What Paul P. said about Australian Seniors:

Excellent customer service, taking the time to understand and help to get the right insurance for our cars

Australian Seniors

8 months ago

Hi Aldo, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Product reviews

Trusted Customer

8 months ago

Date of purchase: 09/01/2024

Easy to manoeuvre

Australian Seniors

8 months ago

Hi there, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Product reviews

Trusted Customer

8 months ago

Date of purchase: 09/01/2024

The sales rep was polite, patient and friendly, able to manage our quote in a timely and professional manner

Australian Seniors

8 months ago

Hi there, We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Ian Brazier

8 months ago

Date of purchase: 09/01/2024

What Ian Brazier said about Australian Seniors:

They had exactly the product we needed for an acceptable and realistic cost. Well done!

Australian Seniors

8 months ago

Hi Ian, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Product reviews

Kristine Small

8 months ago

Date of purchase: 08/01/2024

What Kristine Small said about Australian Seniors:

Easy to talk to and was very helpful.

Australian Seniors

8 months ago

Hi Kristine, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Scott

Product reviews

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About Australian Seniors

Australian Seniors launched in 1998 to meet the needs of the often-ignored over 50s market. Since then, we’ve helped countless Australians protect the most important things in life – whether it’s their family’s future, valuable assets, or even their long-planned retirement. We strive to be different by carefully selecting underwriters that share our vision of providing insurance that’s simple, easy to understand, and affordable. That’s why our policies have helped everyone from hard-working over 50s to self-funded retirees take control of the things that matter most.

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02 8886 8034

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia

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Australian Seniors Reviews

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Seniors Life InsuranceEasy to talk to the consultant and she was very knowledgeable in the insurance field.More reviews of this product (97)View product website

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